We have been receiving multiple reports from users with Verizon FIOS and Verizon Wireless mobile hotspot unable to connect to VPN hosted on legacy Level 3 in PA. Packet captures on both sides confirmed that the packet loss was in the direction of Level 3 to Verizon. The problem was first reported to us around 6:50am EST. At 2:02pm several Verizon VPN users dropped for 5-10 seconds.
On Thu, Dec 9, 2021 at 12:02 PM Shane Simmons via Outages < [email protected]> wrote: > We’ve had numerous users unable to VPN here in PA, all of them routing > through Level3 handoffs from Verizon. > > > > eApps is also reporting Level3 issues - > https://twitter.com/eApps_Status/status/1468976793885491205 > > > > --Shane > > > > *From:* Outages <[email protected]> *On Behalf Of *jd via > Outages > *Sent:* Thursday, December 9, 2021 11:30 > *To:* Total Uptime Netops <[email protected]> > *Cc:* [email protected] > *Subject:* Re: [outages] [347-2944E457-001E] Lumen / Century Link / > Legacy Level3 > > > > *CAUTION!* This email originated from outside Clearview. Do not reply, > click links, or open attachments unless you are certain the sender is > legitimate and the content is safe. > > Seeing high latency with packet loss from LA to Russia over level3 > > > > *From:* Outages [mailto:[email protected] > <[email protected]>] *On Behalf Of *Total Uptime Netops via > Outages > *Sent:* Thursday, December 09, 2021 7:59 AM > *To:* [email protected] > *Subject:* [outages] [347-2944E457-001E] Lumen / Century Link / Legacy > Level3 > > > > Anyone seeing issues across the legacy Level3 network today? We've been > seeing a number of strange issues especially in the northeast and crossing > the Atlantic over the past few hours but haven't been able to nail anything > down. > > > > Sincerely, > > > > Charles Henry > > Total Uptime Technologies, LLC > Support Portal: https://support.totaluptime.com > > +1 800-584-1514 - TEL (US & Canada) > +44 330 808 0228 - TEL (United Kingdom) > +1 888-584-1194 - FAX > > Privileged/Confidential Information may be contained in this message. If > you are not the addressee indicated in this message (or responsible for > delivery of the message to such person), you may not copy or deliver this > message to anyone. In such case, you should destroy this message and kindly > notify the sender by reply email. Please advise immediately if you or your > employer does not consent to email or messages of this kind. Opinions, > conclusions and other information in this message that do not relate to the > official business of the firm or its subsidiaries or business units shall > be understood as neither given nor endorsed by it. > NOTICE: This message may contain confidential or legally privileged > information and is intended solely for the addressee(s). Any review, > disclosure, re-transmission or copying of this message or its contents > other than by the named recipient(s) is prohibited. If you received this > message in error, please reply to inform us of the mistake then delete this > communication from your computer system. > _______________________________________________ > Outages mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/outages >
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