Yeah I got that run around also when initially creating the tickets, but I pressed our rep a bit and today when a tech called me and had me do that traceroute to the east coast he said the >90ms was above the SLA for west to east coast, should be 70-80. Hopefully they move on it. He claimed they were.
Trendal Toews Stream IT Networks LLC 251 North Villa Avenue Willows, CA 95988 Phone: 530-330-0746 Email: [email protected] [email protected] On Fri, May 27, 2022 at 8:41 PM Daniel Marks <[email protected]> wrote: > Par for the course for AT&T, our circuits in Detroit went from 6ms to > Chicago to 20-30ms, tickets submitted and only acknowledgement without > resolution for over a year now. As long as it’s within your SLA, they don’t > care. > > Our DOCSIS Comcast and Charter circuits have better latency than any of > our AT&T Fiber or DIA circuits. > > On Fri, May 27, 2022 at 18:22 Trendal Toews via Outages < > [email protected]> wrote: > >> We've got 3 circuits in Northern California that went from <10ms to >30ms >> to our BGP peer on April 26 or 27. Created tickets on all circuits when I >> discovered it. >> >> Got a call from AT&T tech support today saying it's a wide spread >> problem. From here to Reno NV affected. He had me traceroute to the east >> coast over AT&T and it was >90ms, should be 70-80 max >> >> Gamers and VPN's on our network aren't happy. Claimed a fix was on the >> way but no ETA. It's been a month now >> _______________________________________________ >> Outages mailing list >> [email protected] >> https://puck.nether.net/mailman/listinfo/outages >> > -- > Sent from my iPhone >
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