Watching streaming YouTube this minute and all day on a TWC/Spectrum connection 
in Maine.

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________________________________
From: Outages <[email protected]> on behalf of Chris Dickens via 
Outages <[email protected]>
Sent: Saturday, April 1, 2023 5:06:44 PM
To: 'Chris Dickens' <[email protected]>; 'John Knutson' 
<[email protected]>; 'Andy Ringsmuth' <[email protected]>
Cc: 'Outages List' <[email protected]>
Subject: Re: [outages] Spectrum down (TV and internet)

CAUTION: This email originated from outside of the organization. Do not follow 
guidance, click links, or open attachments unless you recognize the sender and 
know the content is safe.


The aforementioned datacenter is back online.  They informed me that Spectrum 
has removed the outage from their online system so this may be abating for all 
now.



--Chris



From: Outages <[email protected]> On Behalf Of Chris Dickens via 
Outages
Sent: Saturday, April 1, 2023 11:35 AM
To: 'John Knutson' <[email protected]>; 'Andy Ringsmuth' 
<[email protected]>
Cc: 'Outages List' <[email protected]>
Subject: Re: [outages] Spectrum down (TV and internet)



A variety of Spectrum residential customers in Louisville, KY are working, but 
at least one datacenter in Louisville, KY having a Spectrum Fiber connection 
has been out since 3:30AM Eastern.  This outage affects my services and I’m 
tracking it.  Spectrum admits “head-end connection interruption” and says 
engineers are working on resolution.



--Chris



From: Outages <[email protected]<mailto:[email protected]>> 
On Behalf Of John Knutson via Outages
Sent: Saturday, April 1, 2023 11:22 AM
To: Andy Ringsmuth <[email protected]<mailto:[email protected]>>
Cc: Outages List <[email protected]<mailto:[email protected]>>
Subject: Re: [outages] Spectrum down (TV and internet)



My Spectrum/Charter consumer internet is currently still working. Suburb of 
Minneapolis, MN.



On Sat, Apr 1, 2023 at 10:18 Andy Ringsmuth via Outages 
<[email protected]<mailto:[email protected]>> wrote:

I’m not a Spectrum customer but it sounds like they are down possibly 
nationwide for TV and Internet according to various DownDetector type sites.

Several of my neighbors mentioned it was down.

https://istheservicedown.com/problems/charter-communications/map<https://urldefense.proofpoint.com/v2/url?u=https-3A__istheservicedown.com_problems_charter-2Dcommunications_map&d=DwMFaQ&c=p7DQiolbSnTWCRsD4mXBwQ&r=KH961-TsfmxQYT-xrcsdpR5OLggX_rSzafW3Y0msGDY&m=szxqaQsZp_Dn2oFW4EMHxFNKCKd9xx2lWYYpwjzEcMEbeFl38exDaB3UKX0hl5VD&s=JlmbZFJVYriDf4DlpnIiLPaCB6g1bWZG3qSS2oyccsE&e=>

Sent at 9:49 am CDT.

----
Andy Ringsmuth
5609 Harding Drive
Lincoln, NE 68521-5831
(402) 202-1230
[email protected]<mailto:[email protected]>

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