I can confirm seeing the same thing. Our COLO in MKE has to go to our remote office is having to route traffic around TX and other Southern States.
Inbound traffic looks ok, not great, but outbound traffic is being handed off to HE and then the high packet loss and ping mess starts Michael Peterman -----Original Message----- From: Outages <[email protected]> On Behalf Of [email protected] Sent: Wednesday, July 12, 2023 1:48 PM To: [email protected] Subject: Outages Digest, Vol 177, Issue 6 Send Outages mailing list submissions to [email protected] To subscribe or unsubscribe via the World Wide Web, visit https://puck.nether.net/mailman/listinfo/outages or, via email, send a message with subject or body 'help' to [email protected] You can reach the person managing the list at [email protected] When replying, please edit your Subject line so it is more specific than "Re: Contents of Outages digest..." Today's Topics: 1. Re: Peering out of Spectrum/Charter issues? (George Metz) 2. Re: Peering out of Spectrum/Charter issues? (Cary Wiedemann) ---------------------------------------------------------------------- Message: 1 Date: Wed, 12 Jul 2023 14:46:01 -0400 From: George Metz <[email protected]> To: "Warren, David" <[email protected]>, outages-discussion <[email protected]> Cc: "[email protected]" <[email protected]> Subject: Re: [outages] Peering out of Spectrum/Charter issues? Message-ID: <CANjVB-ihqcR3m=P4etKNXk=u0w=2ehk+ggqpyy7ksqb1jcw...@mail.gmail.com> Content-Type: text/plain; charset="utf-8" We also were seeing this in Maine - a few minutes ago it looks like Spectrum stopped handing off to HE and all the latency and packet loss we were seeing dropped off. On Wed, Jul 12, 2023 at 2:33?PM Warren, David via Outages < [email protected]> wrote: > > > We have seen similar. We have seen increased spikes in latency and > drops as well to two of our datacenters in Texas. The common theme > for our users with high latency and drops is they are using Spectrum home > internet. > Everyone not using Spectrum is not having any issues. We are mainly > located in Texas. > > > > > > *From:* Outages <[email protected]> *On Behalf Of *James > Sharp via Outages > *Sent:* Wednesday, July 12, 2023 12:50 PM > *To:* [email protected] > *Subject:* [outages] Peering out of Spectrum/Charter issues? > > > > > > We're seeing massive latency increases (normal 50-60ms, now up to > 4000-6000ms) between our customers and our datacenter in LA, mostly > from customers and end users on Spectrum. Downdetector is showing a > spike in issues. Anyone else seeing something similar? > > -- > James Sharp > > Senior Voice Engineer > > Engineering | Convoso, Inc > > [image: Image removed by sender.] > > 818-337-6365 <%20818-337-6365> > > [image: Image removed by sender.] > > [email protected] > > [image: Image removed by sender.] > > www.convoso.com > > [image: Image removed by sender.] > > 22837 Ventura Blvd. Suite 300 Woodland Hills, CA 91364 > > [image: Image removed by sender.] > > > > ------------------------------ > > Information contained in this transmission is attorney privileged and > confidential. It is intended for the use of the individual or entity > named above. If the reader of this message is not the intended > recipient, you are hereby notified that any dissemination, > distribution or copy of this communication is strictly prohibited. If > you have received this communication in error, please immediately notify us > by telephone. > _______________________________________________ > Outages mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/outages > -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://puck.nether.net/pipermail/outages/attachments/20230712/a460d69c/attachment-0001.htm> -------------- next part -------------- A non-text attachment was scrubbed... Name: ~WRD0004.jpg Type: image/jpeg Size: 823 bytes Desc: not available URL: <https://puck.nether.net/pipermail/outages/attachments/20230712/a460d69c/attachment-0001.jpg> ------------------------------ Message: 2 Date: Wed, 12 Jul 2023 14:47:30 -0400 From: Cary Wiedemann <[email protected]> To: "Warren, David" <[email protected]> Cc: "[email protected]" <[email protected]> Subject: Re: [outages] Peering out of Spectrum/Charter issues? Message-ID: <caoutref7hekjh2n5sjow76zzfvzxargrdroz2amz4ngehr5...@mail.gmail.com> Content-Type: text/plain; charset="utf-8" Just spoke to Spectrum about my Fort Worth, Texas site and they say there's a massive multi-node outage impacting thousands of customers. TV/Internet/Phone all down. Spectrum's master outage ticket is #INC000027382946. No ETA yet. Dallas sites 30 miles east seem fine. - Cary On Wed, Jul 12, 2023 at 2:33?PM Warren, David via Outages < [email protected]> wrote: > > > We have seen similar. We have seen increased spikes in latency and > drops as well to two of our datacenters in Texas. The common theme > for our users with high latency and drops is they are using Spectrum home > internet. > Everyone not using Spectrum is not having any issues. We are mainly > located in Texas. > > > > > > *From:* Outages <[email protected]> *On Behalf Of *James > Sharp via Outages > *Sent:* Wednesday, July 12, 2023 12:50 PM > *To:* [email protected] > *Subject:* [outages] Peering out of Spectrum/Charter issues? > > > > > > We're seeing massive latency increases (normal 50-60ms, now up to > 4000-6000ms) between our customers and our datacenter in LA, mostly > from customers and end users on Spectrum. Downdetector is showing a > spike in issues. Anyone else seeing something similar? > > -- > James Sharp > > Senior Voice Engineer > > Engineering | Convoso, Inc > > [image: Image removed by sender.] > > 818-337-6365 <%20818-337-6365> > > [image: Image removed by sender.] > > [email protected] > > [image: Image removed by sender.] > > www.convoso.com > > [image: Image removed by sender.] > > 22837 Ventura Blvd. Suite 300 Woodland Hills, CA 91364 > > [image: Image removed by sender.] > > > > ------------------------------ > > Information contained in this transmission is attorney privileged and > confidential. It is intended for the use of the individual or entity > named above. If the reader of this message is not the intended > recipient, you are hereby notified that any dissemination, > distribution or copy of this communication is strictly prohibited. If > you have received this communication in error, please immediately notify us > by telephone. > _______________________________________________ > Outages mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/outages > -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://puck.nether.net/pipermail/outages/attachments/20230712/864541fd/attachment.htm> -------------- next part -------------- A non-text attachment was scrubbed... Name: ~WRD0004.jpg Type: image/jpeg Size: 823 bytes Desc: not available URL: <https://puck.nether.net/pipermail/outages/attachments/20230712/864541fd/attachment.jpg> ------------------------------ Subject: Digest Footer _______________________________________________ Outages mailing list [email protected] https://puck.nether.net/mailman/listinfo/outages ------------------------------ End of Outages Digest, Vol 177, Issue 6 *************************************** _______________________________________________ Outages mailing list [email protected] https://puck.nether.net/mailman/listinfo/outages
