Resending as plain text. This is the status from our M365 portal: Title: Users may be unable to access one or more Microsoft 365 services
User impact: Users may be unable to access one or more Microsoft 365 services. More info: Impacted Microsoft 365 services and applications include, but aren't limited to: - Microsoft Teams - Exchange Online - SharePoint Online Current status: We've worked with the third-party Internet Service Provider (ISP) and confirmed that a change within their managed-environment resulted in impact. The ISP has reverted the change and we're now seeing signs of recovery. We're continuing to monitor network telemetry data to ensure a full recovery. Scope of impact: Impact is specific to a subset of users who are attempting to access the service from the North America region. Next update by: Thursday, September 12, 2024, at 3:00 PM UTC Bruce Wainer Bruce Wainer On Thu, Sep 12, 2024 at 10:04 AM David Ramsey via Outages <[email protected]> wrote: > > We are getting reports as of 5 mins ago about users starting to get their > Outlook apps open to review emails. Thank you. > > > > > > > > > > David Ramsey > > 111 Marvin A Smith Industrial Drive, Suite 102 > > Kilgore, Texas 75662 > > [email protected] > > (903) 984-4332 > > (903) 218-6040 fax > > > > From: Outages <[email protected]> On Behalf Of Jacob Perkins via > Outages > Sent: Thursday, September 12, 2024 8:29 AM > To: Marc Hopkins <[email protected]> > Cc: [email protected] > Subject: Re: [outages] AT&T ISSUES WITH OUTLOOK > > > > This may be getting fixed, it returned about 20 mins ago from my AT&T > endpoints I've been testing with AzureGovCRs this morning. I can also load > the Azure portal now > > > > On Thu, Sep 12, 2024 at 8:25 AM Marc Hopkins via Outages > <[email protected]> wrote: > > FYI, we’re seeing similar issues thru HE. Not sure if AT&T is upstream > somewhere, as we’re a few layers removed from that engineering. > > > > > > J. Marc Hopkins, MBA, CCNA, CETL [email protected] > > Chief Technology Officer > > Technical Services Support 513-869-4750 | [email protected] > > Visit our Service Desk for assistance. > > > > “The only people with whom you should try to get even are those who have > helped you.” John E. Southard > > > > Book time to meet with me (Members Only) > > > > From: Outages <[email protected]> On Behalf Of David Ramsey via > Outages > Sent: Thursday, September 12, 2024 9:12 AM > To: Michael J Wheeler <[email protected]>; [email protected] > Subject: Re: [outages] AT&T ISSUES WITH OUTLOOK > > > > [CAUTION: EXTERNAL EMAIL] > > Thank you! > > > > > > > > > > David Ramsey > > 111 Marvin A Smith Industrial Drive, Suite 102 > > Kilgore, Texas 75662 > > [email protected] > > (903) 984-4332 > > (903) 218-6040 fax > > > > From: Michael J Wheeler <[email protected]> > Sent: Thursday, September 12, 2024 8:11 AM > To: [email protected]; David Ramsey <[email protected]> > Subject: Re: AT&T ISSUES WITH OUTLOOK > > > > Microsoft is "Investigating":https://azure.status.microsoft/en-us/status > > " Investigating - customer reports of connectivity issues > > We are investigating customer reports of a potential issue connecting to > Microsoft services from AT&T networks. More details will be provided as they > become available. > > This message was last updated at 13:02 UTC on 12 September 2024" > > ________________________________ > > From: Outages <[email protected]> on behalf of David Ramsey via > Outages <[email protected]> > Sent: Thursday, September 12, 2024 8:08 AM > To: [email protected] <[email protected]> > Subject: [outages] AT&T ISSUES WITH OUTLOOK > > > > Reporting issues with AT&T and OUTLOOK.COM resolutions > > > > > > > > > > David Ramsey > > 111 Marvin A Smith Industrial Drive, Suite 102 > > Kilgore, Texas 75662 > > [email protected] > > (903) 984-4332 > > (903) 218-6040 fax > > > > > > CAUTION: This email originated from outside of the organization. Do not click > links or open attachments unless you recognize the sender and know the > content is safe. If you believe the message is a phishing attempt, be sure to > report it. > > > > _______________________________________________ > Outages mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/outages > > > > CAUTION: This email originated from outside of the organization. Do not click > links or open attachments unless you recognize the sender and know the > content is safe. If you believe the message is a phishing attempt, be sure to > report it. > > > > _______________________________________________ > Outages mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list [email protected] https://puck.nether.net/mailman/listinfo/outages
