Did he zap the PRAM after adding the RAM?  Try that, or trashing the 
Finder prefs file.  I guess Memory prefs would be more relevant.  I 
can't for the life of me remember if there is a Memory prefs file 
though.... (I'm on OS X here - cant check)
Peace,
Aqua

On Sunday, October 7, 2001, at 04:27  PM, Ian Orchard wrote:

> A client  just increased the RAM on his 266MHz beige G3 (MacOS 8.1) to 
> 640MB.
> Now the Memory Control Panel says VM is on, but the "About this
> Computer" says it's off.
> What gives?


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