UK-LONDON: IT HELPDESK SPECIALIST To apply for this position, please visit this Website. http://dev.fyicenter.com/jobs/99671638_IT_HELPDESK_SPECIALIST_.html To see other opportunities, please visit http://dev.fyicenter.com Date: 03-Mar-2009
IT HELPDESK SPECIALIST Introduction The purpose of the IT Department is to enable employees of Omniture to better fulfill their responsibilities through the use of technology related services. The Sr. IT HelpDesk Specialist provides technical support and training for end users and IT leadership. Description # Think and work proactively to achieve IT department goals. # Support Windows computers in a Windows Active Directory environment. # Act as lead on end user technical IT needs in the San Diego Office # Work with Corporate IT to support Corporate IT Policies. # Provide advanced technical support to end users including application installation and hardware support. # Troubleshoot Hardware, software and network issues. # Maintain employee equipment, including desktops, laptops, and networked printers. # Log and track all issues with Helpdesk ticketing system. # Perform system upgrades and new system deployments, including assisting in migrating data and settings. # Provide basic training of applications and systems to users. Qualifications # Associates Degree or related work experience. # 3 - 5 years Enterprise helpdesk/technical support experience. # 3+ years Macintosh support in an Enterprise environment. # Strong knowledge/ support of Microsoft Windows XP Pro and Office 2003/2007. # Strong troubleshooting skills with PC Hardware. # Wireless and LAN network troubleshooting skills. # Must be able to communicate effectively in person, on the phone and via e-mail. # Must be able to perform well in stressful situations. # Must possess Professional and positive attitude. # Ability to prioritize tasks and projects effectively with limited supervision. # Strong dedication to customer service # Proven ability to work well under stress and time pressures # Microsoft Certified Professional Certifications – preferred # A+ certification – preferred Thank you, Team DEVFYI - Developer Resource FYI http://dev.fyicenter.com --~--~---------~--~----~------------~-------~--~----~ Introduce business in 3800 cities. How? ===================================================== Thanks for using group. Moderator 1) This group is managed by www.webvideo4u.co.uk 2) Post your message with your linkedin Profile (Visit linkedin.com) to confirm your identity and refer business. 3) Visit www.BRCIndex.blogspot.com (3800 Business Referral Club) 4) Reply to two message before posting new one. 5) Donot post same message in all 3800 business Referral Club. You received this message because you are subscribed to the Google Groups "Outsource" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/Outsource -~----------~----~----~----~------~----~------~--~---
