Hi Associates/ Partners/ Friends, Hope you are doing great!!!
Please let me know if you have any consultant for the following requirement. Kindly Send Resumes to [email protected] *Position: Siebel Functional Support and GPP Duration: 6 Months Location: Bothell, WA* *Summary of Project:* Siebel Production Support and GPP *Description of Assignment:* Technical support on business applications which are based on the mentioned technologies, conform the agreed service levels. Occasionally handle Change Requests for those applications or be part of a project team. Provide continuity and knowledge assurance for both custom configured Siebel applications in the Philips landscape. *Deliverables:* 1) End user support of Siebel 7.8 applications. 2) Resolve any application issues raised by 1st line support primarily in the areas of Opportunity Management, Assignment Manager, Order Management, Quoting and eConfigurator 3) Provide Siebel 7.8 application workaround for reported incidents. 4) Provide application support by performing server based master data update. For example, update of custom price list, & terms and conditions. 5) Functioning as a sounding board and participating in the problem solving process to create (software technical) solutions. 6) Perform cosmetic alterations of Actuate reports as needed 7) Accurate registration of solutions and workarounds in a case registration system. 8) Pro-actively and accurate registration of generic solutions and workarounds in technical Siebel knowledge base. Resolve any issues related to interfaces with other systems. *Specific Job Characteristics:* The most important tasks/responsibilities of the Support Engineer are: 1) End user support of Siebel 7.8 applications. 2) Resolve any application issues raised by 1st line support primarily in the areas of Opportunity Management, Assignment Manager, Order Management, Quoting and eConfigurator 3) Provide Siebel 7.8 application workaround for reported incidents. 4) Provide application support by performing server based master data update. For example, update of custom price list, & terms and conditions. 5) Functioning as a sounding board and participating in the problem solving process to create (software technical) solutions. 6) Perform cosmetic alterations of Actuate reports as needed 7) Accurate registration of solutions and workarounds in a case registration system. 8) Pro-actively and accurate registration of generic solutions and workarounds in technical Siebel knowledge base. Resolve any issues related to interfaces with other systems. *Knowledge and Experience:* · Minimum of 3 years of experience in configuring Siebel 7.7+ applications with Siebel tools · Minimum of 2 years of experience in trouble shooting the use of Actuate to deliver Siebel Reports. · 3 – 5 years experience in administering Siebel 7.7+ application including management of access rights, responsibility, view, and personalization · 3 – 5 years experience in trouble shooting Siebel 7.7+ server based processes · Working knowledge of running SQL against production Oracle DB to verify application data integrity Interface Architecture *Problem Solving Capabilities:* · Understand complex Siebel configurations and customization · Resolve data issues related to generation of Actuate Reports from Siebel Understand SAP order booking requirements to resolve Order booking issues in Siebel *Responsibility:* · All incidents/problems handled within the agreed SLA; · Customer Satisfaction within the norm; · Participate and contribute in the problem solving process; · Month end production support, data uploads and other routine changes. Interact with the end users if required; Thanks & Regards Adem Technical Recruiter Vertigon Consulting Phone: 248-247-1971 Fax: 732-398-0506 Email: [email protected] URL: www.vertigonconsulting.com IM: [email protected] -- Introduce business in 3800 cities. How? ===================================================== Thanks for using group. Moderator 1) This group is managed by www.BRCIndex.blogspot.com 2) Post your message with your linkedin Profile (Visit linkedin.com) to confirm your identity and refer business. 3) Visit www.BRCIndex.blogspot.com (3800 Business Referral Club) 4) Reply to two message before posting new one. 5) Donot post same message in all 3800 business Referral Club. You received this message because you are subscribed to the Google Groups "Outsource" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/Outsource To unsubscribe from this group, send email to outsource+unsubscribegooglegroups.com or reply to this email with the words "REMOVE ME" as the subject.
