Hi

Below is a very hot requirement with one of our Clients. If you feel any of
your consultants are a good match for this position, do respond me with an
updated resume along with* the best *contact details, current location, **rate,
**availability status, and visa status ASAP*

* *

* *

*Mid-level PM with Call Center Exp *

*Duration** : 1year *

*Location: **Madison** ,WI** *

* *



*Call** Center** background **strongly** preferred.***



Description:

Project Manager – seeking mid level resource.  This person will be working
on a project to off load some of the CUNA Medicare support phone volume to a
3rd party partner.  There will be a lot of focus on operational process,
peak volume assessment and optimization.  Setting up interviews immediately.


*Education:* 4 yr college degree in Computer Science, Engineering, Business
Administration or Management Information Systems
*Job experience equivalent:* 7 years business operations or IT application
development experience
*Within the last 5 years*:
3 years engagement experience managing large scale, complex projects with
multiple dependencies ( >$2M budget with at least 15 concurrent project
members)
2 years engagement experience on *insurance or financial services industry
projects(s)*
Experience facilitating the business through the assessment phase of a
project including scope definition, high level requirement gathering,
cost/benefit analysis development, etc.
Experience using earned value management techniques for tracking and
communicating project performance
Experience gathering and presenting project progress and success metrics for
executive level reporting
*PMP certification preferred *
Demonstrated superior knowledge of the entire Software Development Lifecycle

Proven ability to clearly and effectively communicate business and technical
information, both verbally and in writing
Proven ability to project lead a cross-functional, multi-location,
multi-sourced project team
*Experience tracking and managing projects with MS Project Server      *





*Thanks & Regards,*

*Saritha
*Agile Enterprise Solutions, Inc || "Ensuring Client's Success"||
Ph: 630-242-6423 Ext:219
FAX: (630) 206-2397.
[email protected]

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