Position  : SAP CR&B/ IVR Integration

Location: Pittsburg, PA.

Duration: 8/9/10 - 6/30/11

Rate:  $70-75/hr + exp

 

Role Description: This position is a Techno Functional role that needs to
configure Customer Service Front Office Business Processes for an ECC 6.0
IS-U gas implementation. 

 

Required skills: 

Min 7-8 yrs hands on related experience

SAP IS-Utility 

Customer Service Front Office functional configuration 

SAP CRM ABAP Programming 

SAP CRM and IVR Genisys Integration using Web Services & RFCs 

Strong knowledge in IS-Utilities customer service module. 

Strong experience in configuring and building technical solution for CRM &
IVR with Genisys Integration for call center. 

Excellent IS-Utility ABAP programming Skills. 

Excellent IVR integration skills in IC-Web environment with programming
knowledge using RFCs, BAPIs, BADIs and User Exits. 

Strong communication and interpersonal skills;

 

 

 

 

Thanks & Regards 

 

Naga Raj 

Business Development Manager 

Aim Computer Consulting

Phone : 734-591-3562 EXT 1+214 | Fax: 734-418-2603  

www.aim-cc.com <http://www.aim-cc.com/>  | <mailto:[email protected]>
[email protected] |  <mailto:[email protected]> [email protected] |
<mailto:[email protected]> [email protected]

P Please do not print this email unless it is absolutely necessary. Spread
environmental awareness.

 

 

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