*Hi ,* * *
*This is Preeti from Sancrosoft USA Inc.*
* *
*Business Analyst W/**Online Banking BA/Channel Support** *
*Duration : 3-6 months *
*Location : Santa Clara, CA*
* *
*Note : Must have “e-commerce” & “online sales experience” !!!!!*
* *
*Job Description: *
Develop both internal and client-facing training materials that enable
adoption and utilization of the products and services.
Aid in the releases of functionality, through oversight and active
participation in the User Acceptance testing, which may include scheduling
of resources and development of testing scripts.
Partner with Product and Channel Managers, Product Support, Learning &
Development, Marketing, Client Advisory Services, IT, Operations and Sales
to develop appropriate roll-out strategies for releases and provide
assistance in the development of appropriate materials, communications and
training.
Participate with incident management related to online banking, ensuring the
proper procedures are followed and communications are current and accurate.
Serve as a point of escalation of online channel client issues which cannot
be solved through Client Advisory Services and/or Application Support.
Work with the Product and Channel Mana .
* *
*Required Experience:** *Five years experience in an online
(Internet-delivered) channel support and/or training role
*SKILLS:** *Analysis Skills, Attention to Detail, Banking Experience,
Communication Skills, *E-Commerce*, Good Communication Skills, Interpersonal
skills,
Project Management, Research, *Sales Experience*, Support,
Verbal and Written Skills
Thanks & Regards...* *... **
*Preeti *
Technical Recruiter
* **[image: cid:[email protected]] [image:
cid:[email protected]] ***
* The power of focus*
*SancroSoft USA Inc | Direct: (916) 671-5584| **[email protected]***
*4944 Sunrise Blvd, Suite B-4 | Fair Oaks, CA 95628 | Fax: (916) 200-0305|
www.sancrosoftusa.com*
[image: cid:[email protected]]* :
http://www.linkedin.com/in/preetihrsingh*
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