*Voice Engineer*
*Bloomington, IL*
*Duration: Long term - currently till end of 2012 with possibility of
renewal*
*Qualifications**:* 4 years of experience within UC/UCCE , ICM (
Contact Center ) Environments
CCVP or having passed ( 4 of the listed
5 ) below
QOS , CVOICE , TUC , CIPT1 , CIPT2
*Daily Activities of Candidate*
The successful candidate will be required to augment/enhance/bolster
existing project team. This will include but not limited to its daily
tasks of resolving issue and errors that arise in day to day operations
of the UC environment.
*Duties will consist of the in-depth understanding and working knowledge
of the following :*
1: CUCM v6x – 8x, UCCE v , IPIVR scripting , Unified Communication
Mgr (UNITY)
2: Digital Gateways / Gatekeepers ( Understanding the difference)
3: Dial plan design , Branch site Dial plan design
3: Understanding Cluster builds and Super Cluster builds
4: Trouble shooting call/device tracing , call drops, inter-
digit time out, hair-pinning Call routing errors, Mobility issues
/errors ,device
errors based on load version errors. Registration errors, web
access errors, utilizing proper t-shooting methodologies. Calls between
phones onnet / offnet, resource availability issues, PSTN layer
3 t-shooting, call routing failure due to COS issues.
5: Bat , CCMUSERS, User/device/ profile administration secure mgmt
6: Sip gateway t-shooting Inter cluster trunking
7: Inbound call failure due to PSTN to IP failure ( COS )
8: Upgrading production UC cluster.
9: Ip to Ip gateway
10: SRST . AAR within CM
11: Unity Connection
12: IPMA . EM , Mobility UC – apps, SNR, MA,
13: Local Multicast MOH configuration and trouble shooting
*Archana
703-955-4924
[email protected]*
--
Introduce business in 3800 cities. How?
=====================================================
Thanks for using group.
Moderator
1) This group is managed by www.BRCIndex.blogspot.com
2) Post your message with your linkedin Profile (Visit linkedin.com) to
confirm your identity and refer business.
3) Visit www.BRCIndex.blogspot.com (3800 Business Referral Club)
4) Reply to two message before posting new one.
5) Donot post same message in all 3800 business Referral Club.
You received this message because you are subscribed to the Google Groups
"Outsource" group.
To post to this group, send email to [email protected]
To unsubscribe from this group, send email to
[email protected]
For more options, visit this group at http://groups.google.com/group/Outsource
