I have less time to maintain our social network accounts in the future. I'll focus on the general design and management – and also work more on the Unhosted project: http://unhosted.org This post contains everything which I used for "community management" or whatever you want to call it – including starting off accounts at Diaspora, Identi.ca and Twitter, monitoring feeds and maintaining a help platform. This is very important outreach and rewarding work with all the praise, issues and questions.
Diaspora is the most active account and best platform as it allows for good conversation. Often contacted via private messages, many threads, vibrant community. Diaspora users are generally very interested in new stuff and help others. http://joindiaspora.com/u/owncloud ~1000 friends Tag search http://joindiaspora.com/tags/owncloud (more posts in the internal profile notifications) Identi.ca http://identi.ca/owncloud ~850 following, ~300 followers Search (a bit broken, only old results) http://identi.ca/search/notice?q=ownCloud As a feed (works better) http://identi.ca/search/notice/rss?q=ownCloud Twitter http://twitter.com/ownClouders ~700 following, ~200 followers Search http://twitter.com/search/ownCloud (saved searches like "cloud privacy" etc. also useful) Feed for subscribing http://search.twitter.com/search.atom?q=ownCloud The Google blog search feed is also good to find blog posts: http://www.google.com/search?q=%E2%80%9DownCloud%E2%80%9D&hl=en&tbm=blg&output=atom Frank, you already tweet from the account sometimes – please use Identi.ca, it cross-posts automatically. Florian, you write a lot and communicate with others – would you like to take care of the social accounts overall? As a general thing again: Please use the main account when posting anything ownCloud-related and repeat it from your personal one – that makes the official account more popular. Also, please use Identi.ca for posting, the notices will automatically be cross-posted to Twitter. Diaspora needs to be done separately for now – but also allows for images. So if you want to show off screenshots, post to Diaspora first and then use the public link for the notice on Identi.ca & Twitter. I basically followed everyone who mentioned ownCloud or related things, commented on a post, repeated a notice, liked a post etc. - that way they can send private messages if they are more comfortable with it. Also, please help people at http://owncloud.shapado.com – we will embed it as help section (as agreed on 2 meetings ago already and sent to the mailing list before). As soon as they offer an API we will properly integrate that. The priority at the moment is to have one help platform which is easy and fast to use. We should also encourage using Shapado instead of the mailing list for bugs reports as Shapado is much more visible – and clearly seperates developer discussion from issues. Let me know if you are interested. _______________________________________________ Owncloud mailing list [email protected] https://mail.kde.org/mailman/listinfo/owncloud
