One list is ok, but ..
Is there any indication where the bug comes from ?
In general : everything is mixed : all versions including alpha, beta,
current ... paying ?
Is there a way to try to define what you are at !
Discussions after OC-4, I suppose
Alain
-----Message d'origine-----
From: Frank Karlitschek
Sent: Wednesday, May 16, 2012 7:02 PM
To: Thomas Müller
Cc: [email protected] Mailinglist ; [email protected]
Subject: Re: [Owncloud] Bug reposts about ownCloud 2012
withinbugs.owncloud.org
Sure. Someone from ownCloud Inc. will look into the bugs of the commercial
version.
Community members can ignore it of course. But it´s still helpful to have it
in the same bugtracker because not every bug is about packaging. And if a
bug is about the actual code then the bug effects both versions.
Frank
On 16.05.2012, at 18:52, Thomas Müller <[email protected]> wrote:
Hi Frank,
well the code might me the same, but the packages produced within OBS are
not the same.
Here is a report as of today:
http://bugs.owncloud.org/thebuggenie/owncloud/issues/oc-675
From my point of view nobody within the ownCloud community can do
anything for the user at this point.
(I even thing only a few know about the packages and that they are
different ;-) )
I think it's not a big issue at the moment, but might be in the future if
the packages diverge more.
In case they will stay almost the same we/you shall consider to produce
only one package for community and enterprise.
Don't get me wrong on that - I see an issue and I seek clarification. ;-)
Take care,
Tom
Am Mittwoch, dem 16.05.2012 um 18:42 schrieb Frank Karlitschek:
Hi Thomas,
it´s perfectly fine to track the bugs on bugs.owncloud.org especially
because the code is the same. So the bugs are also the same :-)
Customers who pay us for support can be sure that their bugs are fixed
very fast.
Frank
On 16.05.2012, at 18:22, Thomas Müller <[email protected]> wrote:
Gentlemen,
who are we going to handle bug reports on the enterprise packages of
ownCloud?
Especially today issues have been reported against the ownCloud 2012
packages.
Shall we reject these issues within bugs.owncloud.org?
Assign them all to a specific user e.g. an ownCloud Inc account?
Currently the packages are almost identical and support one or the other
makes technically no difference.
But as soon as they start to differ more it'll be not that easy.
In addition ownCloud Inc. wants to earn money for the support - seems
odd to give free support on bugs.owncloud.org!
Don't bit the hand, which feeds (some) of us! ,-)
Take care,
Tom
--
Thomas Müller E-Mail: [email protected]
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--
Frank Karlitschek ([email protected])
Chief Technology Officer
ownCloud Inc.
Your Data, Your Cloud, Your Way!
ownCloud GmbH, GF: Markus Rex, Holger Dyroff
Schloßäckerstrasse 26a, 90443 Nürnberg, HRB 28050 (AG Nürnberg)
--
Frank Karlitschek ([email protected])
Chief Technology Officer
ownCloud Inc.
Your Data, Your Cloud, Your Way!
ownCloud GmbH, GF: Markus Rex, Holger Dyroff
Schloßäckerstrasse 26a, 90443 Nürnberg, HRB 28050 (AG Nürnberg)
_______________________________________________
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