On 12.09.2013 01:14, Daniel Molkentin wrote:
[...]
After killing the owncloud process I discovered that several thousand of my files had been changed
to “<name>_conflict-date-time.<ext>”
Even files not changed in a long time were renamed. This is one of the scary scenarios that has prevented me from using such a cloud service for a long time before I started with OwnCloud about half a year ago.
[...]

My apologies, but we need to find out what happened, because this specific behavior is, to the best of my knowledge, not common at all. Given that you have the deletion tool now, can you help us to reproduce the problem?



Hi Daniel,

We also have users with similar problems. One or two reported that there local files where deleted but still exists on the server. They needed to set up the sync folder from scratch to get all files back. One user reported that local files got deleted and all server logs looked like they never where uploaded, just deleted locally. Two users reported issues with "conflicted" files. One had thousands of them all over the sync folders (original files where deleted), one just had a problem with one file. All had in common a Windows operating system and using Version 1.2 or 1.3. Not all of them are experienced power users but I tried to reproduce the failure with some of them ... with no luck. In the end we set up a fresh sync folder and the error was gone. Since the sync client did not log anything before 1.4 without explicitly adding a parameter, we did not report that, because we had no idea about the reason and how to reproduce it.

So yes, it is not a common problem if one sync "crashes" out of 1000 but it scares the users that are concerned about data integrity.

I hope the new version 1.4 will do it better now.

best regards
Roland Hager

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