> With all due respect, explaining a broken process doesn't make it any less
> broken.
>

I didn't read anything that lead me to believe the process is broken.
A number of fair reasons were given why a bug might not be fixed.

1. Can't be reproduced
2. Not really a bug
3. Will have significant backwards compatibility issues
4. Not part of the product that is a priority going forward
5. Extreme edge case

You may disagree with their decision, especially when you are not
privy to the reasoning behind it, but to think they just dismiss user
reported bugs is a bit ridiculous.

Craig,

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