Move it to azure , but it will be nicer on azure anyway.
On Thu, 28 May 2020, 10:33 am Arjang Assadi, <arjang.ass...@gmail.com> wrote: > Why not just nice it azure? > > On Thu, 28 May 2020, 10:30 am Glen Harvy, <g...@aquacomm.com.au> wrote: > >> Hi, >> >> I have had a series of requests for help from a certain company over many >> years in which they have been using my program. The staff member that runs >> the office is not to bright when it comes to the tech side of computers so >> I have generally remained calm when none of my 'suggestions' have been >> heeded. >> >> Over the past few weeks a new staff member has arrived on the scene. I >> don't know if they are a permanent replacement or addition to the team. Nor >> do I know where my usual contact has disappeared to. Nevertheless, I was >> looking forward to perhaps establishing a relationship where 'self-help' at >> the coal face may finally become a reality. Alas, I don't think this will >> come to happen. >> >> Content of emails between me and new team member. This is the full >> content and only a staff members name has been ommitted: >> >> *25th May: Me to client:* >> >> Can you please test your website and ensure that this issue has now been >> fixed. >> You confirmation that it is now working OK will be appreciated. >> >> *25th May: Reply from client:* >> >> <name removed - previous staff member>wont be able to check until the >> morning. >> >> Are members still able to go online in the meantime as the site can't be >> reached. Let me know, so I can manage their expectations properly. >> >> *25th May: Me to client:* >> Your computer "crashed" at about 5:30 pm last Friday and didn't come back >> into action until about 9:30 am Monday. Hence your website was down. This >> has nothing to do with MyCourts except of course your website was also >> down.. >> >> Your computer again "crashed" about 5:30 pm this evening. Again, this has >> nothing to do with MyCourts. As at 6:18 this evening, your computer seems >> to be working OK. >> >> We installed the latest versions of MyCourts this morning and as far as >> we can tell, MyCourts has been working fine since then. >> >> I believe your password for user Staff has been changed. As we need this >> to reboot your computer from time to time, can you please advise us what >> the new password is. >> >> *28th May: No reply so Me to client:* >> >> I am only guessing but I understand your computer is actually a laptop. >> If so, and you are closing the screen down when leaving at night, you are >> locking the machine and nothing is working. Hence your website shuts down >> and our ability to login remotely is disabled. This could be the reason >> your website has been unreachable from about 5:30 pm to 9:30 am weekdays as >> well as all last weekend. >> >> Can you confirm this is the case please. >> >> *28th May: Reply from client:* >> >> Its hosted by a computer at the office. Its a bit concerning that we would >> have to leave the computer running throughout the night for mycourts to >> able to function properly. >> >> >> >> -- >> >> Glen Harvy, >> *Aquarius Communications* <http://www.aquacomm.com.au> >> >> >> <http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient> >> Virus-free. >> www.avg.com >> <http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient> >> <#m_-1807731989173355914_m_-2770206056728258331_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2> >> >
