I guess to add to what I have already said - The guy sueing us was not OUR customer and did not get his piercing done by us.  We are of the firm belief that if we treat people with respect and we do the right thing by them then they wont sue us anyway.  I guess if he had come to us he wouldn't have ended up so sick and wouldn't be doing this.
So, customer service is so important and I guess this makes us even nicer to our clients not really in fear of litigation but to prevent it in a way.
 
Regards
Rhonda 
-------Original Message-------
 
Date: Tuesday, November 12, 2002 09:13:30
Subject: [ozmidwifery] nuff nuffs
 
"..."we have to always be thinking at every moment...are you the one who is
going to make my life hell?"

So why is she even bothering? She needs a profession where she doesn't have
to deal with people!

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