Have you tried using different Content Sources for the search and each
one only having one scope?  Do you want to give them the option of
choosing more than one scope?

 

________________________________

From: [email protected] [mailto:[email protected]] On Behalf Of Paul
Noone
Sent: Thursday, 19 March 2009 9:41 AM
To: [email protected]
Subject: Multiple search scopes error

 

Hi guys,

 

I've run into a typical end user problem. Because the Advanced Search
web part allows them to pick multiple scopes they tend to select them
all, just to be safe, even though one of them is called "All Sites"!

 

In doing so, they receive the error:

 

"Your search cannot be completed because of a service error. Try your
search again or contact your administrator for more information."

 

I know why this is happening
[http://social.technet.microsoft.com/Forums/en-US/sharepointsearch/threa
d/fb78decc-aeb5-4c04-bb75-473c25f8c11d/] but am not sure of the best
approach to rectify it.

 

I'd originally added some JavaScript to the page via a CEWP to uncheck
the selected scope when another selection was made but this wasn't
ideal.

 

Aside from educating end users, are there any other suggestions?

 

Kind regards,

Paul Noone
Online Developer, ICT
CEO Sydney

ph: (02) 9568 8461

fax: (02) 9568 8483
email: [email protected]
web: http://www.ceo.syd.catholic.edu.au/

 

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