Define properly. :)

We've followed the guidelines if that's what you mean. There's really not much 
to the SMTP service. I'm wondering if changing the drop directory location and 
configuring this for multiple front-ends is the cause.

Could also be a permissions issue with the directories and I believe the Timer 
Service and Central Admin app pool account need to use the same Domain service 
account. Passing back to network team...

Regards,

Paul
Online Developer, ICT
CEO Sydney

From: [email protected] [mailto:[email protected]] On Behalf Of 
Noja, Fadi
Sent: Thursday, 1 July 2010 7:37 PM
To: ozMOSS
Subject: RE: Email to document library [SEC=UNCLASSIFIED]

Is IIS setup properly to check for the emails?

________________________________
From: [email protected] [mailto:[email protected]] On Behalf Of 
Paul Noone
Sent: Thursday, 1 July 2010 4:14 PM
To: ozMOSS
Subject: RE: Email to document library [SEC=UNCLASSIFIED]

Did I mention we have set a custom location for the Drop directory?

Does the timer job expect emails to be in the default location??

We have also load balanced this across two front ends.

Regards,

Paul
Online Developer, ICT
CEO Sydney

From: [email protected] [mailto:[email protected]] On Behalf Of 
Paul Noone
Sent: Thursday, 1 July 2010 4:02 PM
To: ozMOSS
Subject: RE: Email to document library [SEC=UNCLASSIFIED]

The farm servers have only just been rebooted to resolve the Profile Import 
issues we were having, so I don't think that's the problem.

I have changed the email address three times now and clicked OK each time so 
that rules that out too.

I can see the eml sitting happily in both the Queue and Maildrop directories on 
the WFE but it's just not going anywhere. :\

This is a document library with check-out, content types (and mandatory 
metadata) enabled. And in CA we have selected No to using the SharePoint 
Directory Management Service.

Regards,

Paul
Online Developer, ICT
CEO Sydney

From: [email protected] [mailto:[email protected]] On Behalf Of 
Noja, Fadi
Sent: Thursday, 1 July 2010 3:43 PM
To: ozMOSS
Subject: RE: Email to document library [SEC=UNCLASSIFIED]

I had a similar issue.  There's a bug with email enabled lists.  If you go and 
edit the Form Library Setting, then Incoming E-Mail Settings.  Scroll down to 
the bottom of the page and just click ok again and that fixes the issue..  
Either that, or remove the email address, click ok, then come back in and put 
the email address again.

I also had a similar issue and it was the timer job.  So I restarted the 
service and it fixed the issue.

Fadi

________________________________
From: [email protected] [mailto:[email protected]] On Behalf Of 
Paul Noone
Sent: Thursday, 1 July 2010 3:36 PM
To: ozMOSS
Subject: Email to document library

Hi all,

We have enabled incoming email and configured a document library to accept them.

I can see the emails hitting the dropbox on the server but the attachments are 
not making it to the library. Could check-in, content type (mandatory fields) 
or content approval settings be preventing this?

Kind regards,

Paul Noone

---------------------------------------------------
Online Developer
Information Communication and Technology
Catholic Education Office, Sydney
p: (02) 9568 8461
f: (02) 9568 8483
e: [email protected]<mailto:[email protected]>
w: http://www.ceosyd.catholic.edu.au/

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