Thank you, Alvaro. I'll double check if open-vm-tools is working as
expected, always. Meanwhile, I'll think about a way to capture debug info
when this particular issue occurs again, if happen.

On Sat, Jun 29, 2019 at 6:09 AM Alvaro Miranda Aguilera <[email protected]>
wrote:

> your script that install open-vm-tools can check is all working.
>
> I don't believe this is a packer issue, perhaps on a forum for
> open-vm-tools you could fine ideas why this fails for you.
>
> alvaro
>
> On Thu, Jun 27, 2019 at 8:56 PM Angel Rengifo Cancino <[email protected]>
> wrote:
>
>> Thank you all for your responses. I do have open-vm-tools and perl
>> packages installed. However, these problems still occur sometimes.
>>
>>
>>
>> On Thu, Jun 27, 2019 at 3:21 AM Gowtham <[email protected]>
>> wrote:
>>
>>> I hope you need to install open-vm-tools and Perl as part of the
>>> ks.conf.
>>>
>>>
>>> ---
>>> Best regards,
>>> Gowtham
>>> 07798838879
>>>
>>>
>>> =====================
>>> Learn from mistakes....
>>>
>>> Please consider the environment before printing this email - Thanks
>>>
>>>
>>> On Wed, Jun 26, 2019 at 9:14 PM Alvaro Miranda Aguilera <
>>> [email protected]> wrote:
>>>
>>>> hello
>>>> vsphere-clone is not part of the official packer, so i am not sure
>>>> where the error may be.
>>>>
>>>> my suggestion:
>>>>
>>>> check for open or past issues here:
>>>> https://github.com/jetbrains-infra/packer-builder-vsphere/issues
>>>>
>>>> if there is nothing similar, perhaps you can open a new one.
>>>>
>>>> alvaro
>>>>
>>>>
>>>> On Wed, Jun 26, 2019 at 3:52 AM Angel Rengifo Cancino <
>>>> [email protected]> wrote:
>>>>
>>>>> Hello guys:
>>>>>
>>>>> Have anyone experienced this error before?
>>>>>
>>>>> "vsphere-clone: Cannot shut down VM: ServerFaultCode: Cannot complete
>>>>> operation because VMware Tools is not running in this virtual machine."
>>>>>
>>>>> I'm using vsphere-clone builder. It's really strange that this error
>>>>> message appears seldom when I clone a VM from the same template. Most of
>>>>> the time it completes the clone process OK, without any issues, but
>>>>> sometimes (it seems randomly) it just fails with such reason.
>>>>>
>>>>> If someone has experienced this behavior before, please share some
>>>>> tips about how to solve this problem. Thanks in advance.
>>>>>
>>>>>
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>>>>
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>>>> Alvaro
>>>>
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>
> --
> Alvaro
>
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