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It could be a credential issue or DB issue. You can try to create a locale account and see if it works. Create a local account on the CLI: htpasswd -c /usr/local/pf/conf/admin.conf USERNAME Put the password twice, try to log in again. Thanks, Ludovic Zammit Product Support Engineer Principal Lead Cell: +1.613.670.8432 Akamai Technologies - Inverse 145 Broadway Cambridge, MA 02142 Connect with Us: <https://community.akamai.com/> <http://blogs.akamai.com/> <https://twitter.com/akamai> <http://www.facebook.com/AkamaiTechnologies> <http://www.linkedin.com/company/akamai-technologies> <http://www.youtube.com/user/akamaitechnologies?feature=results_main> > On Apr 17, 2024, at 7:55 AM, Ahmad Yusran Siregar > <ahmad.sire...@siloamhospitals.com> wrote: > > Hi All, > > Urgent please help, today I cannot login to packetfence web admin console > with any of the users, yesterday we still can access and login to the web > console, but today’s it show this error whit all the user’s provided : > <image001.png> > > Already change the password manually on the mariadb, expiration and restart > packetfence server, but still can’t access. > > We are using Packetfence Zen 13, please help this issue because we are using > it on production ☹ > > Thanks > > Regards, > Ahmad Yusran Siregar > Information Security SHG > Sioam Hospitals Group > +6221 2566 8000 | Mobile +62 812-2110-1946 > <image002.jpg>
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