Hello,

Can you show the output of:

journalctl -u packetfence-fingerbank-collector

Thanks,

Ludovic Zammit
Product Support Engineer Principal Lead

Cell: +1.613.670.8432
Akamai Technologies - Inverse
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> On Jun 27, 2024, at 5:56 PM, Will Nygard <wnyg...@sd44.ca> wrote:
> 
> Hi Ludovic,
>  
> Here are the contents of the file.
> <image001.png>
>  
> I did reboot my system on Friday for kernel updates, and afterwards the 
> service was stopped and disabled, which I’ve left it as for now.
>  
> Will N
> Systems and Network Administrator, ICT Infrastructure
>  
> From: Zammit, Ludovic <luza...@akamai.com>
> Sent: Thursday, June 27, 2024 1:07 PM
> To: Will Nygard <wnyg...@sd44.ca>
> Cc: packetfence-users@lists.sourceforge.net
> Subject: Re: [EXTERNAL] [PacketFence-users] PacketFence system requirements 
> for a large deployment
>  
> Hello Will,
>  
> Can you do the command:
>  
> systemctl edit packetfence-fingerbank-collector.service
>  
> And send me a screenshot ?
> 
> Thanks,
> 
> Ludovic Zammit
> Product Support Engineer Principal Lead
> 
> Cell: +1.613.670.8432
> Akamai Technologies - Inverse
> 145 Broadway
> Cambridge, MA 02142
> Connect with Us:
>  <https://community.akamai.com/> <http://blogs.akamai.com/> 
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>  
> 
> 
> On Jun 19, 2024, at 3:59 PM, Will Nygard <wnyg...@sd44.ca 
> <mailto:wnyg...@sd44.ca>> wrote:
>  
> Hi Ludovic,
>  
> Thanks for the quick response! I’ve edited the service as you noted, and the 
> CPU load looks a lot better now.
>  
> I did notice that the packetfence-fingerbank-collector service is now 
> constantly restarting, only surviving for a few seconds. Is this the intended 
> behaviour with this configuration?
>  
> Thanks,
> Will
> Systems and Network Administrator, ICT Infrastructure
> From: Zammit, Ludovic <luza...@akamai.com <mailto:luza...@akamai.com>>
> Sent: Wednesday, June 19, 2024 11:36 AM
> To: packetfence-users@lists.sourceforge.net 
> <mailto:packetfence-users@lists.sourceforge.net>
> Cc: Will Nygard <wnyg...@sd44.ca <mailto:wnyg...@sd44.ca>>
> Subject: [EXTERNAL] Re: [PacketFence-users] PacketFence system requirements 
> for a large deployment
>  
> Hello Will,
>  
> Try that:
>  
> You can disable the TCP fingerprinting by doing
>  
> # systemctl edit packetfence-fingerbank-collector.service
>  
> In the editor that opens, add:
>  
> [Service]
> Environment=COLLECTOR_DISABLE_TCP_HANDLER=true
>  
> Close the editor, then do:
>  
> # systemctl daemon-reload
> # systemctl restart packetfence-fingerbank-collector
> Thanks,
> 
> 
> 
> Ludovic Zammit
> Product Support Engineer Principal Lead
> 
> Cell: +1.613.670.8432
> Akamai Technologies - Inverse
> 145 Broadway
> Cambridge, MA 02142
> Connect with Us:
>  <https://community.akamai.com/> <http://blogs.akamai.com/> 
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>      
> 
> 
> 
> On Jun 19, 2024, at 1:39 PM, Will Nygard via PacketFence-users 
> <packetfence-users@lists.sourceforge.net 
> <mailto:packetfence-users@lists.sourceforge.net>> wrote:
>  
> Hi all,
>  
> I’ve been slowly rolling out PacketFence to my K-12 environment, but I’m 
> running into some performance issues during peak times, such as breaks 
> between classes and lunch periods.
>  
> During these times, I’ve seen CPU spikes as high as 90% utilization. I have 
> already increased the core count of my VM from 6 to 8 cores, and while that 
> has helped a bit, I’m a bit scared as to what I’ll need to scale it to for a 
> full deployment. Right now, I have ~1000 devices registered, but once fully 
> rolled out that will be ~14000 clients.
>  
> My current VM has 8 cores, 32 gigs of ram allocated to it, on a hybrid 
> SSD/HDD storage setup on Nutanix. Has anyone else with a similar environment 
> to mine encountered issues like these, and what you might’ve done to mitigate 
> this, or would my best bet to keep pumping resources into this one VM, or 
> even scaling out and clustering?
>  
> Thanks!
> Will
> Systems and Network Administrator, ICT Infrastructure
>  
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