Hi Mickael,
I faced the same issue when i upgraded to 14.0 from 13.2. Try below, option
1 worked for me:

---------- Forwarded message ---------
From: Zammit, Ludovic <luza...@akamai.com>
Date: Wed, Dec 18, 2024 at 1:48 AM
Subject: Re: [PacketFence-users] RADIUS Audit Logs are empty after
migrating to 14.0 from 13.2
To: PacketFence-users <packetfence-users@lists.sourceforge.net>
Cc: Arun Kangle <akan...@gmail.com>


Hello Arun,

It could be two thing.

1) the date on the database is not correct.

https://github.com/inverse-inc/packetfence/issues/8314

In mysql:

ALTER TABLE radius_audit_log MODIFY created_at TIMESTAMP NOT NULL
DEFAULT CURRENT_TIMESTAMP;


2) Redis cache issue:

Clear the cache with:

redis-cli -p 6379

FLUSHALL
exit

redis-cli -p 6380

FLUSHALL
exit

/usr/local/pf/pfcmd service pf restart

*Ludovic Zammit*
*Product Support Engineer Principal Lead*


On Fri, Feb 28, 2025 at 7:17 PM Mickael BOUBALA via PacketFence-users <
packetfence-users@lists.sourceforge.net> wrote:

> Helo,
>
> 1/ after upgrading from Packetfence 13.2 to 14.1 using the Upgrade-Guide
> (17. Upgrading from a version prior to 14.1.0)
> The RADIUS auditing module stopped displaying live RADIUS Log.
> This issue occurs randomly after a  period of no using the PacketFence web
> admin interface.
> The period coulbe 30 minutes, 1 hour or maybe 2 hours without using the
> web admin interface.
>
> 2/ But I can  still seing full list of log files  when using Audit → Live
> logs menu in web admin.
>
> 3/ Also,the RADIUS auditing module is displaying live RADIUS Logs again
> after I made a restart of pf service (/usr/local/pf/bin/pfcmd service pf
> restart).
>
> I  appreciate any help
>
> Best Regards
> Mickael BOUBALA
> _______________________________________________
> PacketFence-users mailing list
> PacketFence-users@lists.sourceforge.net
> https://lists.sourceforge.net/lists/listinfo/packetfence-users
>
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