Hello Enrico, The prices that was given to you are very fair given the NAC market, I do understand that it could not fit everyone’s wallet but know that we are amongst the cheapest option with the quality that we deliver.
We only support two distribution, Debian 12 and RHEL 8. I will advise you to use the PacketFence ZEN 14.1 since it’s the most up to date. Your issue could be linked to an HTTP proxy, are you using one ? If yes, remove it, the PF API use local command to work and if you don’t put exclusions, it will impede on PF internal processes. Thanks, Ludovic Zammit Product Support Engineer Principal Lead Cell: +1.613.670.8432 Akamai Technologies - Inverse 145 Broadway Cambridge, MA 02142 Connect with Us: <https://community.akamai.com/> <http://blogs.akamai.com/> <https://twitter.com/akamai> <http://www.facebook.com/AkamaiTechnologies> <http://www.linkedin.com/company/akamai-technologies> <http://www.youtube.com/user/akamaitechnologies?feature=results_main> > On Apr 11, 2025, at 9:20 AM, Enrico Becchetti <enrico.becche...@pg.infn.it> > wrote: > > !-------------------------------------------------------------------| > This Message Is From an External Sender > This message came from outside your organization. > |-------------------------------------------------------------------! > > Dear Ludovic, > > If you still have a few minutes for me I ask you to read this email. > > A few days ago a sales person from Akamai Italy offered me an installation > and a support contract. Unfortunately the > price is very high and I cannot afford that expense because I work for a > state agency (the Italian Institute for Nuclear Research) > but my site is very small for the service offered, we only amount to 60-70 > people and operate on about 100 devices daily > connecting to the network. > > This message means to report to you, and the entire development team, the > problem that is blocking me at the moment: PF doesn't > register the IP address of the computer that access the network. > > My network is of the wired ethernet-eap type with 802.1x authentication, it > has radius as a backend and the PF is in enforcement mode. > > From the screenshotsyou can see some details, and in the following there are > all the tests I have done, (quite a lot), > I haven't solved it, so I think it is a bug in PF14.1. > > The tests completed were: > > 1. I installed PF 14.1 on an Almalinux 8 server > 2. I installed PF 14.1 on a Debian server > 3. I installed PF 14.1 using the ISO image > 4. I created a virtual machine using PF ZEN > 5. the current , I installed PF 14.1 on a RockyLinux 8 > > Another problems is my httpd.webservice container, that does not work > correctly: it dies after 3-4 minutes of execution > > and then it is restarted againd and again inside an infinite loop. > > That's why I'm asking for your help because it is my only way to continue > using PF. > > I believe that this problem also impacts all other users. > > I need to understand if you can reproduce this bug and possibly know when it > will be fixed. > > Many thanks for you patience. > > Best Regards > Enrico > > Il 07/04/2025 22:31, Zammit, Ludovic ha scritto: >> Hello Enrico, >> >> We bug fix everyday! >> >> For your second question, the answer is yes. PacketFence will remain open >> source and free to use. >> >> Thanks, >> >> *Ludovic Zammit* >> *Product Support Engineer Principal Lead* >> >> *Cell:* +1.613.670.8432 >> Akamai Technologies - Inverse >> 145 Broadway >> Cambridge, MA 02142 >> >> Connect with Us: <https://community.akamai.com > >> <http://blogs.akamai.com > >> <https://urldefense.com/v3/__https://twitter.com/akamai__;!!GjvTz_vk!UdkWonTz-8Pc_SGRAaYUP7MgE68cGWtNCP9z1o7n9VYYiebEl6s30Qs4RAUh9MHoaHSaq0zkEgHLrrX4jbz8gmdbY0adHA$ >> > >> <https://urldefense.com/v3/__http://www.facebook.com/AkamaiTechnologies__;!!GjvTz_vk!UdkWonTz-8Pc_SGRAaYUP7MgE68cGWtNCP9z1o7n9VYYiebEl6s30Qs4RAUh9MHoaHSaq0zkEgHLrrX4jbz8gmdripNe0w$ >> > >> <https://urldefense.com/v3/__http://www.linkedin.com/company/akamai-technologies__;!!GjvTz_vk!UdkWonTz-8Pc_SGRAaYUP7MgE68cGWtNCP9z1o7n9VYYiebEl6s30Qs4RAUh9MHoaHSaq0zkEgHLrrX4jbz8gmckXerIDQ$ >> > >> <https://urldefense.com/v3/__http://www.youtube.com/user/akamaitechnologies?feature=results_main__;!!GjvTz_vk!UdkWonTz-8Pc_SGRAaYUP7MgE68cGWtNCP9z1o7n9VYYiebEl6s30Qs4RAUh9MHoaHSaq0zkEgHLrrX4jbz8gmdP7Kndtw$ >> > >> >> >>> On Apr 4, 2025, at 9:09 AM, Enrico Becchetti via PacketFence-users >>> <packetfence-users@lists.sourceforge.net> wrote: >>> >>> !-------------------------------------------------------------------| >>> This Message Is From an External Sender >>> This message came from outside your organization. >>> |-------------------------------------------------------------------! >>> >>> Dear all, >>> I would like to know if the developers are working on a new release and >>> what bugs will be fix. >>> I would also like to know if this software will continue to be open and >>> free for everyone. >>> Thanks >>> Best Regards >>> Enrico >>> >>> -- >>> __________________________________________________________________________ >>> >>> Enrico Becchetti Servizio di Calcolo e Reti >>> >>> Istituto Nazionale di Fisica Nucleare - Sezione di Perugia >>> Via Pascoli,c/o Dipartimento di Fisica 06123 Perugia (ITALY) >>> Phone:+39 075 5852777 Mobile: +39 075 9696225 >>> FAX: +39 075 5847296 Microsoft Teams: becch...@infn.it >>> Mail: Enrico.Becchetti<at>pg.infn.itSkype:enrico_becchetti >>> Pagina web personale: >>> https://urldefense.com/v3/__https://www.pg.infn.it/home/enrico-becchetti__;!!GjvTz_vk!VAExvpNHN44wPEN-wKoqiyHOsGgkKxkmhXemSl3HLz0LndMKZ7JeD7lb9zE3gXNAtdau-6qq5ZKGc-jyiFTpqpimgGZkUrvaBgY$ >>> _________________________________________________________________________ >>> >>> >>> >>> _______________________________________________ >>> PacketFence-users mailing list >>> PacketFence-users@lists.sourceforge.net >>> https://urldefense.com/v3/__https://lists.sourceforge.net/lists/listinfo/packetfence-users__;!!GjvTz_vk!VAExvpNHN44wPEN-wKoqiyHOsGgkKxkmhXemSl3HLz0LndMKZ7JeD7lb9zE3gXNAtdau-6qq5ZKGc-jyiFTpqpimgGZkKa8nmEM$ >> > > -- > __________________________________________________________________________ > > Enrico Becchetti Servizio di Calcolo e Reti > > Istituto Nazionale di Fisica Nucleare - Sezione di Perugia > Via Pascoli,c/o Dipartimento di Fisica 06123 Perugia (ITALY) > Phone:+39 075 5852777 Mobile: +39 075 9696225 > FAX: +39 075 5847296 Microsoft Teams: becch...@infn.it > Mail: Enrico.Becchetti<at>pg.infn.it Skype:enrico_becchetti > Pagina web personale: > https://urldefense.com/v3/__https://www.pg.infn.it/home/enrico-becchetti__;!!GjvTz_vk!UdkWonTz-8Pc_SGRAaYUP7MgE68cGWtNCP9z1o7n9VYYiebEl6s30Qs4RAUh9MHoaHSaq0zkEgHLrrX4jbz8gmeJUQ3Cmg$ > _________________________________________________________________________ > <pf7.png><pf6.png><pf5.png><pf4.png><pf3.png><pf2.png><pf1.png><pf9.png><pf8.png>
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