Hello Peter,

Are you able to replicate a failure on demand ?

Thanks,

Ludovic Zammit
Product Support Engineer Principal Lead

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> On Apr 11, 2025, at 9:13 AM, Peter Jensen via PacketFence-users 
> <packetfence-users@lists.sourceforge.net> wrote:
> 
> This Message Is From an External Sender
> This message came from outside your organization.
> Hi all,
> 
> We’re currently experiencing issues with Linux devices trying to connect via 
> 802.1X using PEAP, both on wired and wireless connections, and I’m wondering 
> if anyone else has encountered similar problems.
> 
> We have a connection profile configured that filters for MSCHAPv2 and PEAP. 
> It also verifies that the MAC address of the device is present in a specific 
> MAC list (set to Any), and all other conditions are combined using AND logic.
> If the MAC address is found on the list, an authentication profile is 
> selected which validates the username and password against our Windows AD, 
> and ensures the user is a member of a specific group, such as 802.1x-users.
> 
> The issue we’re seeing is that users often have to try multiple times (e.g., 
> disabling/enabling the network interface) before they can successfully 
> connect. In some cases, they are unable to connect at all until hours later, 
> even when trying the exact same credentials.
> 
> The radius.log shows the typical MSCHAP error about invalid credentials. 
> However, the credentials are definitely correct — they’ve been verified 
> multiple times and eventually do work.
> There is no related entry in packetfence.log until the radius.log finally 
> shows a successful authentication.
> 
> Could this be caused by the MAC address condition in the connection profile, 
> or is it something else entirely?
> 
> Interestingly, our Windows clients use EAP-TTLS instead, and they work 
> perfectly every time — so the problem seems to be isolated to Linux clients 
> using PEAP.
> 
> Has anyone seen or experienced this kind of behavior before?
> 
> Any insight or suggestions would be greatly appreciated!
> 
> 
> 
> 
> Peter Jensen
> Consultant
> ScitoDK
>  
>       
>  
> 
> +45 40 73 17 37 <tel:+45 40 73 17 37>
>       p...@scito.dk <mailto:p...@scito.dk>
>  
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