James,
After the changes you made to switches.conf and vlan/custom.pm, did you restart the PacketFence services ?

On 2012-11-13 4:16 PM, James Spencer wrote:
Derek,
Here are the files you requested.


On Tue, Nov 13, 2012 at 2:20 PM, Derek Wuelfrath <[email protected] <mailto:[email protected]>> wrote:

    James, actually I'm sorry, I misread your configuration.
    Can you provide both lib/pf/vlan.pm <http://vlan.pm> and
    lib/pf/vlan/custom.pm <http://custom.pm>

    Thanks!

    On 2012-11-13 1:28 PM, James Spencer wrote:
    Hi Derek,
    The category associated with this mac address is "default" I have
    normalVlan set to 1 in switches.conf under the default section
    and nowhere else in the file.

    [default]
    vlans = 1,4,5,6,7,80,
    normalVlan = 1
    registrationVlan = 4
    isolationVlan = 5
    macDetectionVlan = 6
    guestVlan = 80
    customVlan1 = 7

    I appreciate your assistance.

    Thanks,
    James

    On Mon, Nov 12, 2012 at 11:09 AM, Derek Wuelfrath
    <[email protected] <mailto:[email protected]>> wrote:

        James,

        What is the category associated with that mac ?
        (b8:27:eb:ba:41:15)
        The error message state that the returned VLAN is *empty*
        which means that the mac address didn't matched any category
        and since you don't have a default return value for
        getNormalVlan, PF is not returning any vlan...

        On 2012-11-09 9:44 AM, James Spencer wrote:
        Hello Everyone,
        Newbie here trying out PacketFence for the first time.

        Background: PacketFence setup with a Cisco Catalyst 3560
        with the latest 15 series ios. Setup the switch for Radius
        and mab. PacketFence and the switch were working great
        together before I started working with vlan categories.

        Here is my custom.pm <http://custom.pm> settings:

        sub getNormalVlan {
                #Category: default
                if (defined($node_info->{'category'}) &&
        lc($node_info->{'category'}) eq "default") {
                        return $switch->getVlanByName('normalVlan');
                }
                #Custom Category: BYOD
                if (defined($node_info->{'category'}) &&
        lc($node_info->{'category'}) eq "BYOD") {
                        return $switch->getVlanByName('customVlan1');
                }
                #Custom Category: guest
                if (defined($node_info->{'category'}) &&
        lc($node_info->{'category'}) eq "guest") {
                        return $switch->getVlanByName('guestVlan');
                }
                return $switch->getVlanByName('normalVlan');
        }

        Problem: When I connect a device to the switch I get the
        following in the packetfence.log
        Nov 09 09:33:50 pf::WebAPI(2722) INFO: MAC:
b8:27:eb:ba:41:15, PID: 1, Status: reg. Returned VLAN: (pf::vlan::fetchVlanForNode)
        Nov 09 09:33:50 pf::WebAPI(2722) WARN: new VLAN  is not a
        managed VLAN -> Returning FAIL. Is the target vlan in the
        vlans=... list? (pf::radius::authorize)






        
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-- Derek Wuelfrath
        [email protected]  <mailto:[email protected]>  ::+1.514.447.4918  
<tel:%2B1.514.447.4918>  (x110) ::www.inverse.ca  <http://www.inverse.ca>
        Inverse inc. :: Leaders behind SOGo (www.sogo.nu  <http://www.sogo.nu>) and 
PacketFence (www.packetfence.org  <http://www.packetfence.org>)


        
------------------------------------------------------------------------------
        Everyone hates slow websites. So do we.
        Make your web apps faster with AppDynamics
        Download AppDynamics Lite for free today:
        http://p.sf.net/sfu/appdyn_d2d_nov
        _______________________________________________
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        [email protected]
        <mailto:[email protected]>
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-- Derek Wuelfrath
    [email protected]  <mailto:[email protected]>  ::+1.514.447.4918  
<tel:%2B1.514.447.4918>  (x110) ::www.inverse.ca  <http://www.inverse.ca>
    Inverse inc. :: Leaders behind SOGo (www.sogo.nu  <http://www.sogo.nu>) and 
PacketFence (www.packetfence.org  <http://www.packetfence.org>)


    
------------------------------------------------------------------------------
    Monitor your physical, virtual and cloud infrastructure from a single
    web console. Get in-depth insight into apps, servers, databases,
    vmware,
    SAP, cloud infrastructure, etc. Download 30-day Free Trial.
    Pricing starts from $795 for 25 servers or applications!
    http://p.sf.net/sfu/zoho_dev2dev_nov
    _______________________________________________
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    [email protected]
    <mailto:[email protected]>
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------------------------------------------------------------------------------
Monitor your physical, virtual and cloud infrastructure from a single
web console. Get in-depth insight into apps, servers, databases, vmware,
SAP, cloud infrastructure, etc. Download 30-day Free Trial.
Pricing starts from $795 for 25 servers or applications!
http://p.sf.net/sfu/zoho_dev2dev_nov


_______________________________________________
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--
Derek Wuelfrath
[email protected] :: +1.514.447.4918 (x110) :: www.inverse.ca
Inverse inc. :: Leaders behind SOGo (www.sogo.nu) and PacketFence 
(www.packetfence.org)

------------------------------------------------------------------------------
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web console. Get in-depth insight into apps, servers, databases, vmware,
SAP, cloud infrastructure, etc. Download 30-day Free Trial.
Pricing starts from $795 for 25 servers or applications!
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