Hi Fletcher

On 2013-09-06, at 1:10 PM, Fletcher Haynes <fhay...@willamette.edu> wrote:

> I'll give it a shot as soon as I can upgrade. I can't find the 
> libterm-ansicolor-perl package for debian anywhere...I think it might be in 
> perl-modules on Ubuntu? But I'm not sure.

We restored the debian/ubuntu repositories. Sorry about the downtime!

> On Fri, Sep 6, 2013 at 6:27 AM, Louis Munro <lmu...@inverse.ca> wrote:
> Hi Fletcher,
> The best I can say is "maybe".
> Since we don't know for sure what is causing the problem for you, it's 
> impossible to say for sure that this will fix it.
> But it can't hurt and if this turns out to be what is causing your problem it 
> will fix it.
> 
> Regards,
> --
> Louis Munro
> lmu...@inverse.ca  ::  www.inverse.ca 
> +1.514.447.4918 *125  :: +1 (866) 353-6153 
> Inverse inc. :: Leaders behind SOGo (www.sogo.nu) and PacketFence 
> (www.packetfence.org)
> 
> On 2013-09-05, at 20:59 , Fletcher Haynes <fhay...@willamette.edu> wrote:
> 
>> I will try that tomorrow...I moved it to a new RHEL server this afternoon 
>> (which has 4.0.6) to see if that made a difference. Working fine so far. Was 
>> the XML encoding bug that is listed as fixed the problem?
>> 
>> 
>> On Thu, Sep 5, 2013 at 2:50 PM, Louis Munro <lmu...@inverse.ca> wrote:
>> Try upgrading to 4.0.6 :-)
>> 
>> --
>> Louis Munro
>> lmu...@inverse.ca  ::  www.inverse.ca 
>> +1.514.447.4918 *125  :: +1 (866) 353-6153 
>> Inverse inc. :: Leaders behind SOGo (www.sogo.nu) and PacketFence 
>> (www.packetfence.org)
>> 
>> On 2013-09-05, at 15:40 , Fletcher Haynes <fhay...@willamette.edu> wrote:
>> 
>>> Just to be sure, here is my output from the commands you had Dave run: 
>>> root@packetfence-1:/usr/local/pf# dpkg -s packetfence | egrep -i 
>>> 'package:|status:|version:'
>>> Package: packetfence
>>> Status: install ok installed
>>> Version: 4.0.5-2
>>> root@packetfence-1:/usr/local/pf# grep HTTPHEADER 
>>> /usr/local/pf/raddb/packetfence.pm
>>>     $curl->setopt(CURLOPT_HTTPHEADER, ['Content-Type: text/xml; 
>>> charset=UTF-8']);
>>> 
>>> 
>>> On Thu, Sep 5, 2013 at 12:36 PM, Fletcher Haynes <fhay...@willamette.edu> 
>>> wrote:
>>> This is 4.0.5-2. I did find that bug report and verified that the change 
>>> made to fix it (adding proper headers, I believe it was) is present in the 
>>> code.
>>> 
>>> 
>>> On Thu, Sep 5, 2013 at 12:36 PM, Fletcher Haynes <fhay...@willamette.edu> 
>>> wrote:
>>> Here is the output:
>>> mysql> show status like 'threads_created';
>>> +-----------------+-------+
>>> | Variable_name   | Value |
>>> +-----------------+-------+
>>> | Threads_created | 269   |
>>> +-----------------+-------+
>>> 1 row in set (0.00 sec)
>>> 
>>> mysql> show status like 'connections';
>>> +---------------+-------+
>>> | Variable_name | Value |
>>> +---------------+-------+
>>> | Connections   | 1493  |
>>> +---------------+-------+
>>> 1 row in set (0.00 sec)
>>> 
>>> In accordance with MySQLTuner, I changed thread_cache_size to 400 (what it 
>>> is currently at), and still had the problem
>>> 
>>> 
>>> On Thu, Sep 5, 2013 at 12:23 PM, Louis Munro <lmu...@inverse.ca> wrote:
>>> Actually, 
>>> Just show us 
>>> mysql> show status like 'threads_created';
>>> 
>>> In addition to 
>>> mysql> show status like 'connections';
>>> 
>>> That will give us a better picture of the issue.
>>> Regards,
>>> --
>>> Louis Munro
>>> lmu...@inverse.ca  ::  www.inverse.ca 
>>> +1.514.447.4918 *125  :: +1 (866) 353-6153 
>>> Inverse inc. :: Leaders behind SOGo (www.sogo.nu) and PacketFence 
>>> (www.packetfence.org)
>>> 
>>> On 2013-09-05, at 15:19 , Louis Munro <lmu...@inverse.ca> wrote:
>>> 
>>>> Hi Fletcher,
>>>> 
>>>> 8 could still be too low to make any significant difference.
>>>> 
>>>> What is the output of the following two commands?
>>>> 
>>>> mysql> show status like 'connections';
>>>> 
>>>> mysql> show status like 'threads_created';
>>>> 
>>>> 
>>>> Regards,
>>>> --
>>>> Louis Munro
>>>> lmu...@inverse.ca  ::  www.inverse.ca 
>>>> +1.514.447.4918 *125  :: +1 (866) 353-6153 
>>>> Inverse inc. :: Leaders behind SOGo (www.sogo.nu) and PacketFence 
>>>> (www.packetfence.org)
>>>> 
>>>> On 2013-09-05, at 12:09 , Fletcher Haynes <fhay...@willamette.edu> wrote:
>>>> 
>>>>> Hi Louis and Ludovic,
>>>>> 
>>>>> I set it to 8 yesterday and still had the issue. I had also run MySQL 
>>>>> primer and followed its recommendations, but will run MySQL Tuner and see 
>>>>> what it says.
>>>>> 
>>>>> Thank you!
>>>>> 
>>>>> 
>>>>> On Thu, Sep 5, 2013 at 9:01 AM, Louis Munro <lmu...@inverse.ca> wrote:
>>>>> Hi Fletcher.
>>>>> 
>>>>> In mysql, what is the value of thread_cache_size?
>>>>> 
>>>>> If it is 0, try setting it to 4 (to begin with).
>>>>> 
>>>>> Regards,
>>>>> --
>>>>> Louis Munro
>>>>> lmu...@inverse.ca  ::  www.inverse.ca 
>>>>> +1.514.447.4918 *125  :: +1 (866) 353-6153 
>>>>> Inverse inc. :: Leaders behind SOGo (www.sogo.nu) and PacketFence 
>>>>> (www.packetfence.org)
>>>>> 
>>>>> On 2013-09-05, at 10:04 , Fletcher Haynes <fhay...@willamette.edu> wrote:
>>>>> 
>>>>>> Not to hijack Dave's thread, but I started having this issue again two 
>>>>>> days ago. Except this time, I am not getting any DB handle errors. This 
>>>>>> is all I see in radius.log: 
>>>>>> Wed Sep  4 20:54:22 2013 : Error: Discarding duplicate request from 
>>>>>> client 158.104.249.7 port 32768 - ID: 82 due to unfinished request 10895
>>>>>> 
>>>>>> I see a lot of these, then it handles a few more requests and then dies. 
>>>>>> From what I can tell, this indicates a slow backend DB, but I have it 
>>>>>> running on a separate VM with 4GB of RAM and 4 cores. MySQL spikes 100% 
>>>>>> regularly on one CPU, memory is about 70% used. I"ve done all the MySQL 
>>>>>> Tuning changes in the Admin guide. At this point, I've had to pull our 
>>>>>> PF from production, as it isn't stable enough. 
>>>>>> 
>>>>>> I have two core dumps from freeradius from when it crashes, but I 
>>>>>> haven't been able to get anything useful out of them. Would anyone be 
>>>>>> interested in seeing those? I am going to see if I can compile FR from 
>>>>>> source with --enable-developer so I can more useful info in gdb. I might 
>>>>>> also switch to RHEL and see if that has anything to do with it.
>>>>>> 
>>>>>> 
>>>>>> On Thu, Sep 5, 2013 at 6:11 AM, Louis Munro <lmu...@inverse.ca> wrote:
>>>>>> Hi Dave,
>>>>>> Have you checked for errors in logs/webservices_errors_log and  
>>>>>> logs/webservices_access_log ?
>>>>>> 
>>>>>> The packetfence module of FreeRADIUS calls on this webservice. The issue 
>>>>>> could be related to that.
>>>>>> 
>>>>>> Regards,
>>>>>> --
>>>>>> Louis Munro
>>>>>> lmu...@inverse.ca  ::  www.inverse.ca 
>>>>>> +1.514.447.4918 *125  :: +1 (866) 353-6153 
>>>>>> Inverse inc. :: Leaders behind SOGo (www.sogo.nu) and PacketFence 
>>>>>> (www.packetfence.org)
>>>>>> 
>>>>>> On 2013-09-04, at 13:07 , Derek Wuelfrath <dwuelfr...@inverse.ca> wrote:
>>>>>> 
>>>>>>>> Debug is probably the only way you'll get an answer.
>>>>>>>> 
>>>>>>>> radiusd -X -d /usr/local/pf/raddb > /usr/local/pf/logs/radius.log 2>&1
>>>>>>> 
>>>>>>> Running FreeRADIUS in debug mode will remove the "multithreading" 
>>>>>>> support which is almost all of the time the cause of the crash (not 
>>>>>>> that multithreading is buggy in FreeRADIUS but it is contributing to 
>>>>>>> crashing).
>>>>>>> 
>>>>>>> That can certainly help you but that may also "prevent" your FreeRADIUS 
>>>>>>> from crashing.
>>>>>>> 
>>>>>>> Derek
>>>>>>> 
>>>>>>> --
>>>>>>> Derek Wuelfrath
>>>>>>> dwuelfr...@inverse.ca :: +1.514.447.4918 (x110) :: www.inverse.ca
>>>>>>> Inverse inc. :: Leaders behind SOGo (www.sogo.nu) and PacketFence 
>>>>>>> (www.packetfence.org)
>>>>>>> 
>>>>>>> On 2013-09-04, at 6:41 AM, Jason Frisvold <xenoph...@godshell.com> 
>>>>>>> wrote:
>>>>>>> 
>>>>>>>> Bulanda, Dave G wrote:
>>>>>>>>> Louis,
>>>>>>>>> 
>>>>>>>>> Radius is still stopping. I have an external NMS monitor for the 
>>>>>>>>> process
>>>>>>>>> and alert and then restart the service pfcmd service radius restart  
>>>>>>>>> (As
>>>>>>>>> it is still leaving a pid file.) At least this is minimizing the 
>>>>>>>>> impact
>>>>>>>>> on my users, but I would like to resolve this.
>>>>>>>>> 
>>>>>>>>> What other places/logs can I check?
>>>>>>>> 
>>>>>>>> Well...  Not sure if you're going to like this, but I would recommend
>>>>>>>> running radiusd with the -X flag and redirecting output to a log file.
>>>>>>>> This puts radiusd into debug mode and will provide significantly more
>>>>>>>> information on what's happening.  From the log you provided, it appears
>>>>>>>> that radiusd is just stopping with no log entry indicating what
>>>>>>>> happened.  Debug is probably the only way you'll get an answer.
>>>>>>>> 
>>>>>>>> radiusd -X -d /usr/local/pf/raddb > /usr/local/pf/logs/radius.log 2>&1
>>>>>>>> 
>>>>>>>> This does run in the foreground, though, so you'll have to keep a
>>>>>>>> session open.  I suggest using the screen command for this so a timeout
>>>>>>>> doesn't kill your session.
>>>>>>>> 
>>>>>>>>> Thank you again for all the help,
>>>>>>>>> 
>>>>>>>>> David Bulanda
>>>>>>>> 
>>>>>>>> 
>>>>>>>> -- 
>>>>>>>> ---------------------------
>>>>>>>> Jason 'XenoPhage' Frisvold
>>>>>>>> xenoph...@godshell.com
>>>>>>>> ---------------------------
>>>>>>>> 
>>>>>>>> "Any sufficiently advanced magic is indistinguishable from 
>>>>>>>> technology.\"
>>>>>>>> - Niven's Inverse of Clarke's Third Law
>>>>>>>> 
>>>>>>>> ------------------------------------------------------------------------------
>>>>>>>> Learn the latest--Visual Studio 2012, SharePoint 2013, SQL 2012, more!
>>>>>>>> Discover the easy way to master current and previous Microsoft 
>>>>>>>> technologies
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>>>>>>>> _______________________________________________
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>>>>>>>> PacketFence-users@lists.sourceforge.net
>>>>>>>> https://lists.sourceforge.net/lists/listinfo/packetfence-users
>>>>>>> 
>>>>>>> 
>>>>>>> ------------------------------------------------------------------------------
>>>>>>> Learn the latest--Visual Studio 2012, SharePoint 2013, SQL 2012, more!
>>>>>>> Discover the easy way to master current and previous Microsoft 
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>>>>>>> and advance your career. Get an incredible 1,500+ hours of step-by-step
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>>>>>>> _______________________________________________
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>>>>>>> https://lists.sourceforge.net/lists/listinfo/packetfence-users
>>>>>> 
>>>>>> 
>>>>>> ------------------------------------------------------------------------------
>>>>>> Learn the latest--Visual Studio 2012, SharePoint 2013, SQL 2012, more!
>>>>>> Discover the easy way to master current and previous Microsoft 
>>>>>> technologies
>>>>>> and advance your career. Get an incredible 1,500+ hours of step-by-step
>>>>>> tutorial videos with LearnDevNow. Subscribe today and save!
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>>>>>> _______________________________________________
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>>>>>> https://lists.sourceforge.net/lists/listinfo/packetfence-users
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> -- 
>>>>>> Fletcher Haynes <fhay...@willamette.edu>
>>>>>> Systems Administrator/Network Services Consultant
>>>>>> Willamette Integrated Technology Services
>>>>>> Willamette University, Salem, OR
>>>>>> Phone: 503.370.6016
>>>>>> ------------------------------------------------------------------------------
>>>>>> Learn the latest--Visual Studio 2012, SharePoint 2013, SQL 2012, more!
>>>>>> Discover the easy way to master current and previous Microsoft 
>>>>>> technologies
>>>>>> and advance your career. Get an incredible 1,500+ hours of step-by-step
>>>>>> tutorial videos with LearnDevNow. Subscribe today and save!
>>>>>> http://pubads.g.doubleclick.net/gampad/clk?id=58041391&iu=/4140/ostg.clktrk_______________________________________________
>>>>>> 
>>>>>> PacketFence-users mailing list
>>>>>> PacketFence-users@lists.sourceforge.net
>>>>>> https://lists.sourceforge.net/lists/listinfo/packetfence-users
>>>>> 
>>>>> 
>>>>> ------------------------------------------------------------------------------
>>>>> Learn the latest--Visual Studio 2012, SharePoint 2013, SQL 2012, more!
>>>>> Discover the easy way to master current and previous Microsoft 
>>>>> technologies
>>>>> and advance your career. Get an incredible 1,500+ hours of step-by-step
>>>>> tutorial videos with LearnDevNow. Subscribe today and save!
>>>>> http://pubads.g.doubleclick.net/gampad/clk?id=58041391&iu=/4140/ostg.clktrk
>>>>> _______________________________________________
>>>>> PacketFence-users mailing list
>>>>> PacketFence-users@lists.sourceforge.net
>>>>> https://lists.sourceforge.net/lists/listinfo/packetfence-users
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> -- 
>>>>> Fletcher Haynes <fhay...@willamette.edu>
>>>>> Systems Administrator/Network Services Consultant
>>>>> Willamette Integrated Technology Services
>>>>> Willamette University, Salem, OR
>>>>> Phone: 503.370.6016
>>>>> ------------------------------------------------------------------------------
>>>>> Learn the latest--Visual Studio 2012, SharePoint 2013, SQL 2012, more!
>>>>> Discover the easy way to master current and previous Microsoft 
>>>>> technologies
>>>>> and advance your career. Get an incredible 1,500+ hours of step-by-step
>>>>> tutorial videos with LearnDevNow. Subscribe today and save!
>>>>> http://pubads.g.doubleclick.net/gampad/clk?id=58041391&iu=/4140/ostg.clktrk_______________________________________________
>>>>> PacketFence-users mailing list
>>>>> PacketFence-users@lists.sourceforge.net
>>>>> https://lists.sourceforge.net/lists/listinfo/packetfence-users
>>>> 
>>>> ------------------------------------------------------------------------------
>>>> Learn the latest--Visual Studio 2012, SharePoint 2013, SQL 2012, more!
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>>>> and advance your career. Get an incredible 1,500+ hours of step-by-step
>>>> tutorial videos with LearnDevNow. Subscribe today and save!
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>>>> https://lists.sourceforge.net/lists/listinfo/packetfence-users
>>> 
>>> 
>>> ------------------------------------------------------------------------------
>>> Learn the latest--Visual Studio 2012, SharePoint 2013, SQL 2012, more!
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>>> and advance your career. Get an incredible 1,500+ hours of step-by-step
>>> tutorial videos with LearnDevNow. Subscribe today and save!
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>>> _______________________________________________
>>> PacketFence-users mailing list
>>> PacketFence-users@lists.sourceforge.net
>>> https://lists.sourceforge.net/lists/listinfo/packetfence-users
>>> 
>>> 
>>> 
>>> 
>>> -- 
>>> Fletcher Haynes <fhay...@willamette.edu>
>>> Systems Administrator/Network Services Consultant
>>> Willamette Integrated Technology Services
>>> Willamette University, Salem, OR
>>> Phone: 503.370.6016
>>> 
>>> 
>>> 
>>> -- 
>>> Fletcher Haynes <fhay...@willamette.edu>
>>> Systems Administrator/Network Services Consultant
>>> Willamette Integrated Technology Services
>>> Willamette University, Salem, OR
>>> Phone: 503.370.6016
>>> 
>>> 
>>> 
>>> -- 
>>> Fletcher Haynes <fhay...@willamette.edu>
>>> Systems Administrator/Network Services Consultant
>>> Willamette Integrated Technology Services
>>> Willamette University, Salem, OR
>>> Phone: 503.370.6016
>>> ------------------------------------------------------------------------------
>>> Learn the latest--Visual Studio 2012, SharePoint 2013, SQL 2012, more!
>>> Discover the easy way to master current and previous Microsoft technologies
>>> and advance your career. Get an incredible 1,500+ hours of step-by-step
>>> tutorial videos with LearnDevNow. Subscribe today and save!
>>> http://pubads.g.doubleclick.net/gampad/clk?id=58041391&iu=/4140/ostg.clktrk_______________________________________________
>>> PacketFence-users mailing list
>>> PacketFence-users@lists.sourceforge.net
>>> https://lists.sourceforge.net/lists/listinfo/packetfence-users
>> 
>> 
>> ------------------------------------------------------------------------------
>> Learn the latest--Visual Studio 2012, SharePoint 2013, SQL 2012, more!
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>> and advance your career. Get an incredible 1,500+ hours of step-by-step
>> tutorial videos with LearnDevNow. Subscribe today and save!
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>> _______________________________________________
>> PacketFence-users mailing list
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>> https://lists.sourceforge.net/lists/listinfo/packetfence-users
>> 
>> 
>> 
>> 
>> -- 
>> Fletcher Haynes <fhay...@willamette.edu>
>> Systems Administrator/Network Services Consultant
>> Willamette Integrated Technology Services
>> Willamette University, Salem, OR
>> Phone: 503.370.6016
>> ------------------------------------------------------------------------------
>> Learn the latest--Visual Studio 2012, SharePoint 2013, SQL 2012, more!
>> Discover the easy way to master current and previous Microsoft technologies
>> and advance your career. Get an incredible 1,500+ hours of step-by-step
>> tutorial videos with LearnDevNow. Subscribe today and save!
>> http://pubads.g.doubleclick.net/gampad/clk?id=58041391&iu=/4140/ostg.clktrk_______________________________________________
>> PacketFence-users mailing list
>> PacketFence-users@lists.sourceforge.net
>> https://lists.sourceforge.net/lists/listinfo/packetfence-users
> 
> 
> ------------------------------------------------------------------------------
> Learn the latest--Visual Studio 2012, SharePoint 2013, SQL 2012, more!
> Discover the easy way to master current and previous Microsoft technologies
> and advance your career. Get an incredible 1,500+ hours of step-by-step
> tutorial videos with LearnDevNow. Subscribe today and save!
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> _______________________________________________
> PacketFence-users mailing list
> PacketFence-users@lists.sourceforge.net
> https://lists.sourceforge.net/lists/listinfo/packetfence-users
> 
> 
> 
> 
> -- 
> Fletcher Haynes <fhay...@willamette.edu>
> Systems Administrator/Network Services Consultant
> Willamette Integrated Technology Services
> Willamette University, Salem, OR
> Phone: 503.370.6016
> ------------------------------------------------------------------------------
> Learn the latest--Visual Studio 2012, SharePoint 2013, SQL 2012, more!
> Discover the easy way to master current and previous Microsoft technologies
> and advance your career. Get an incredible 1,500+ hours of step-by-step
> tutorial videos with LearnDevNow. Subscribe today and save!
> http://pubads.g.doubleclick.net/gampad/clk?id=58041391&iu=/4140/ostg.clktrk_______________________________________________
> PacketFence-users mailing list
> PacketFence-users@lists.sourceforge.net
> https://lists.sourceforge.net/lists/listinfo/packetfence-users

--
flachape...@inverse.ca :: +1.514.755.3640 :: http://www.inverse.ca
Inverse :: Leaders behind SOGo (http://sogo.nu) and PacketFence 
(http://packetfence.org)


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