We could use a bit more info : )

How do you have your PF deployed? Inline, VLan, etc?

How many users are your servicing?

How many requests per second?

What  auth mechanisms are your using?  MAC auth, 802.1x, etc?

Also, if you are in a tight spot CALL INVERSE!  They are great and will work 
with you, we can help you do a post mortem any time, but if your users are down 
getting the pros in is the fastest way to get the situation resolved.

Jake Sallee
Godfather of Bandwidth
System Engineer
University of Mary Hardin-Baylor
WWW.UMHB.EDU

900 College St.
Belton, Texas
76513

Fone: 254-295-4658
Phax: 254-295-4221
________________________________
From: Thomas, Gregory A [[email protected]]
Sent: Wednesday, September 02, 2015 9:25 AM
To: [email protected]
Subject: [PacketFence-users] System Overload

Oh wise list,

Yesterday during upper class move-in, my packetfence server basically stopped 
working. It was a such a poor performance level, I had to stop iptables and 
memcache so users could at least have Internet access until I could resolve 
this issue.

I have a completely inline system. (I know part of my problem) IT has 4 
processors and 6GB of RAM with a 100GB HD partition.

It is freshly built 5.3.1 system on a fresh install of CentOS 6.7 updated as of 
last week.

Since being placed into production, it has been fairly rock solid. I say fairly 
because up to last week it was running fine until one of the eth listening 
service locked up and forced a hard reboot of the system. Otherwise it has been 
fairly stable until yesterday.

Yesterday, user who had registered were having no problems. New residents could 
not get beyond the wait page. They would get the registration page, enter their 
credentials and then hit the please wait page and be stuck there. They could 
check the status page and see that they had registered but still nothing. I 
would go to the GUI and see this but I would also see that they had no IP 
address. Here is the odd part, I would take that MAC address and check iplog, 
iplog_archive and iplog_history in the DB and it would not show up.

I would unregister the device, reset the role and user; I would then have the 
user renew their lease and have them register the device again. Same thing, 
stuck on the wait screen and not logging of the IP address.

Any clues where I need to start looking? I only ask because it did not take 
long for my first RIAA violation to show up and I need to set a violation.

Thanks.

--
Gregory A. Thomas
IT Manager, Student Life
University of Wisconsin-Parkside
[email protected]<UrlBlockedError.aspx>
262.595.2432


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