Hi John,

That’s unfortunately not enough information to tell you much.

We would need to know at least the following:

1. A copy of your /usr/local/pf/conf/pf.conf configuration file (suitably 
scrubbed of passwords)
2. A copy of your /usr/local/pf/conf/network.conf file
2. The state of all services ( run “service packetfence status”)

We’ll probably need to see some logs too but let’s start with this to see where 
it  leads.

Regards,
--
Louis Munro
[email protected]  ::  www.inverse.ca 
+1.514.447.4918 x125  :: +1 (866) 353-6153 x125
Inverse inc. :: Leaders behind SOGo (www.sogo.nu) and PacketFence 
(www.packetfence.org)

> On Jan 7, 2016, at 10:36 , Collins, John H <[email protected]> wrote:
> 
> Hi; we’re installing a new NAC for our guest wireless network, and we’re 
> trying to get a test instance of packetfence up and running. We have it 
> installed on a virtual machine; and we can reach the web GUI, but we cannot 
> get the captive portal working. Here’s the IPs we’re using;
> Management: 10.9.246.31/24
> Captive Portal: 10.9.247.100/24
> Guest network: 10.169.0.0/21
> Our hope is that the guests would connect to their Guest SSID, be redirected 
> to the captive portal to authenticate, then, after successfully 
> authenticating, they’d be able  to reach the internet.
> Right now, guests are able to connect to their SSID, and they get a validIP. 
> Then, when they try to go to google or any site, they are redirected to an 
> error page with the message ”ERR_Connection_closed; ‘The webpage at 
> https://10.9.247.100/?switch_url=https://1.1.1.1/login.html&client_mac=a0:a8:cd:2a:89:fb&wlan=Telecom-Test&redirect=google.com/
>  
> <https://10.9.247.100/?switch_url=https://1.1.1.1/login.html&client_mac=a0:a8:cd:2a:89:fb&wlan=Telecom-Test&redirect=google.com/>
>  might be temporarily down or it may have moved permanently to a new web 
> address.’” (on chrome)
> I am not experienced with Linux, and am at a loss of what to do. Do any of 
> you have any ideas?
>  
> Regards, 
>  
> -John Collins-
>  
>  
>  
> ---
> John Collins | IT Analyst
>  
>  
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