Hi Derek,
Many thanks for getting back to me. I’ve investigated further this morning and
saw that the sponsor was in 2 sources but only 1 was marked as sponsor, so when
the process iterated through the available sources it matched on the one that
wasn’t marked as sponsor. Soon fixed that! Now I get a different error
message;
[mac:b8:ca:3a:85:ce:ce] Caught exception in
captiveportal::Controller::Activate::Email->doSponsorRegistration "SMTP
recipient() command failed:
5.7.1 Unable to relay
" (captiveportal::PacketFence::Controller::Root::end)
Which I assume is to do with security on our email server.
As ever – Many thanks for the help.
Regards
Darren
From: Derek Wuelfrath [mailto:[email protected]]
Sent: 14 October 2016 18:05
To: ML PF <[email protected]>
Subject: Re: [PacketFence-users] Sponsor guest access issue
Daren,
Can you send the log file ?
Looks like there may be a problem with matching the provided sponsor… (error
message displayed on the portal seems incomplete...)
Cheers!
-dw.
—
Derek Wuelfrath
[email protected]<mailto:[email protected]>
On Oct 14, 2016, at 04:22, Morgan, Darren
<[email protected]<mailto:[email protected]>> wrote:
I now no longer get the error, but when we try to authorise the guest with any
of the users from the Sponsors group we get the message that they do not have
permission. As you can see from the previous .conf files I’ve marked the users
in the Sponsers source as ‘sponsor=1’
This email is sent from either Oundle School or Laxton Junior School for The
Corporation of Oundle School and is intended only for the addressee named
above. The Corporation of Oundle School is a Charity incorporated under Royal
Charter RC000396 and charity number 309921. www.oundleschool.org.uk
Scanned by iCritical.
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