Hi !
We recently set up a production packetfence within our non profit
organisation ; it worked fine untill this morning.
Right now we are having a big event... and nothing works any more.
Murphy's law I guess :)
We are configured with inline configuration on a zen image / with 8.1
and latests patches (from yesterday).
When (any user, registered or not yet) tries to connect, they get an
error on our captive portal "Your comouter was not found in the packet
fence database. Please reboot to solve issue" (which doesn't help.
pfdhcplistener.log is empty today (plenty of things yesterday)
packetfence.log has the following messages :
Sep 26 13:15:55 wifi pfdhcp[2524]: t=2018-09-26T13:15:55-0400 lvl=info
msg="DHCPREQUEST for 192.168.112.123 from 24:f0:94:0d:f7:8d (iPhone)"
pid=2524 mac=24:f0:94:0d:f7:8d
Sep 26 13:15:55 wifi pfdhcp[2524]: t=2018-09-26T13:15:55-0400 lvl=info
msg="DHCPACK on 192.168.112.123 to 24:f0:94:0d:f7:8d (iPhone)" pid=2524
mac=24:f0:94:0d:f7:8d
Sep 26 13:15:57 wifi packetfence_httpd.portal: httpd.portal(1561) WARN:
[mac:unknown] Unable to match MAC address to IP '192.168.112.131'
(pf::ip4log::ip2mac)
Sep 26 13:15:57 wifi packetfence_httpd.portal: httpd.portal(1561) ERROR:
[mac:unknown] Error while setting locale to fr_FR.utf8. Is the locale
generated on your system? (pf::Portal::Session::_initializeI18n)
Sep 26 13:15:57 wifi packetfence_httpd.portal: httpd.portal(1561) WARN:
[mac:unknown] Unable to match MAC address to IP '192.168.112.123'
(pf::ip4log::ip2mac)
Sep 26 13:15:57 wifi packetfence_httpd.portal: httpd.portal(1561) WARN:
[mac:0] Unable to match MAC address to IP '192.168.112.131'
(pf::ip4log::ip2mac)
Sep 26 13:15:57 wifi packetfence_httpd.portal: httpd.portal(1561) ERROR:
[mac:0] Error while setting locale to fr_FR.utf8. Is the locale
generated on your system? (pf::Portal::Session::_initializeI18n)
Sep 26 13:15:57 wifi packetfence_httpd.portal: httpd.portal(1561) WARN:
[mac:0] Unable to match MAC address to IP '192.168.112.123'
(pf::ip4log::ip2mac)
Sep 26 13:15:57 wifi packetfence_httpd.portal: httpd.portal(1561) INFO:
[mac:0] Instantiate profile default
(pf::Connection::ProfileFactory::_from_profile)
Sep 26 13:15:57 wifi packetfence_httpd.portal: httpd.portal(1561) ERROR:
[mac:0] Error while setting locale to fr_FR.utf8. Is the locale
generated on your system?
(captiveportal::PacketFence::Controller::Root::setupLanguage)
Sep 26 13:15:57 wifi packetfence_httpd.portal: httpd.portal(1561) ERROR:
[mac:0] Error while communicating with the Fingerbank collector. 500
Can't connect to 127.0.0.1:4723 (pf::fingerbank::endpoint_attributes)
Sep 26 13:15:57 wifi packetfence_httpd.portal: httpd.portal(1561) WARN:
[mac:0] Use of uninitialized value in string ne at
/usr/local/pf/lib/captiveportal/PacketFence/DynamicRouting/Application.pm
line 137.
(captiveportal::PacketFence::DynamicRouting::Application::process_fingerbank)
Sep 26 13:15:57 wifi packetfence_httpd.portal: httpd.portal(1561) ERROR:
[mac:0] Error while communicating with the Fingerbank collector. 500
Can't connect to 127.0.0.1:4723
(pf::fingerbank::update_collector_endpoint_data)
Sep 26 13:15:57 wifi pfqueue: pfqueue(3825) ERROR: [mac:unknown] Error
while communicating with the Fingerbank collector. 500 Can't connect to
127.0.0.1:4723 (pf::fingerbank::endpoint_attributes)
Sep 26 13:15:57 wifi pfqueue: pfqueue(3825) ERROR: [mac:unknown] Unable
to fetch query arguments for Fingerbank query. Aborting.
(pf::fingerbank::process)
Sep 26 13:16:02 wifi pfdhcp[2524]: t=2018-09-26T13:16:02-0400 lvl=info
msg="DHCPREQUEST for 192.168.112.123 from 24:f0:94:0d:f7:8d (iPhone)"
pid=2524 mac=24:f0:94:0d:f7:8d
Sep 26 13:16:02 wifi pfdhcp[2524]: t=2018-09-26T13:16:02-0400 lvl=info
msg="DHCPACK on 192.168.112.123 to 24:f0:94:0d:f7:8d (iPhone)" pid=2524
mac=24:f0:94:0d:f7:8d
Sep 26 13:16:07 wifi packetfence_httpd.portal: httpd.portal(1560) WARN:
[mac:unknown] Unable to match MAC address to IP '192.168.112.131'
(pf::ip4log::ip2mac)
Sep 26 13:16:07 wifi packetfence_httpd.portal: httpd.portal(1560) ERROR:
[mac:unknown] Error while setting locale to fr_FR.utf8. Is the locale
generated on your system? (pf::Portal::Session::_initializeI18n)
Sep 26 13:16:07 wifi packetfence_httpd.portal: httpd.portal(1560) WARN:
[mac:unknown] Unable to match MAC address to IP '192.168.112.123'
(pf::ip4log::ip2mac)
Sep 26 13:16:07 wifi packetfence_httpd.portal: httpd.portal(1560) WARN:
[mac:0] Unable to match MAC address to IP '192.168.112.131'
(pf::ip4log::ip2mac)
Sep 26 13:16:07 wifi packetfence_httpd.portal: httpd.portal(1560) ERROR:
[mac:0] Error while setting locale to fr_FR.utf8. Is the locale
generated on your system? (pf::Portal::Session::_initializeI18n)
Sep 26 13:16:07 wifi packetfence_httpd.portal: httpd.portal(1560) WARN:
[mac:0] Unable to match MAC address to IP '192.168.112.123'
(pf::ip4log::ip2mac)
Sep 26 13:16:07 wifi packetfence_httpd.portal: httpd.portal(1560) INFO:
[mac:0] Instantiate profile default
(pf::Connection::ProfileFactory::_from_profile)
Sep 26 13:16:07 wifi packetfence_httpd.portal: httpd.portal(1560) ERROR:
[mac:0] Error while setting locale to fr_FR.utf8. Is the locale
generated on your system?
(captiveportal::PacketFence::Controller::Root::setupLanguage)
Sep 26 13:16:07 wifi packetfence_httpd.portal: httpd.portal(1560) ERROR:
[mac:0] Error while communicating with the Fingerbank collector. 500
Can't connect to 127.0.0.1:4723 (pf::fingerbank::endpoint_attributes)
Sep 26 13:16:07 wifi packetfence_httpd.portal: httpd.portal(1560) WARN:
[mac:0] Use of uninitialized value in string ne at
/usr/local/pf/lib/captiveportal/PacketFence/DynamicRouting/Application.pm
line 137.
(captiveportal::PacketFence::DynamicRouting::Application::process_fingerbank)
Sep 26 13:16:07 wifi packetfence_httpd.portal: httpd.portal(1560) ERROR:
[mac:0] Error while communicating with the Fingerbank collector. 500
Can't connect to 127.0.0.1:4723
(pf::fingerbank::update_collector_endpoint_data)
Sep 26 13:16:07 wifi pfqueue: pfqueue(3828) ERROR: [mac:unknown] Error
while communicating with the Fingerbank collector. 500 Can't connect to
127.0.0.1:4723 (pf::fingerbank::endpoint_attributes)
Sep 26 13:16:07 wifi pfqueue: pfqueue(3828) ERROR: [mac:unknown] Unable
to fetch query arguments for Fingerbank query. Aborting.
(pf::fingerbank::process)
nothing gets added to the ipset (ipset -L) as it used to be.
HELP please :)
Thank you very much in advance,
Nicolas
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