I had same problem,
this helped resolving mine:

/usr/local/pf/bin/pfcmd cache fingerbank expire

and after that:
/usr/local/pf/bin/pfcmd cache fingerbank clear

 ---- On Tue, 16 Oct 2018 14:09:39 +0200 Roberto Lulli via PacketFence-users 
<[email protected]> wrote ---- 
 > Hi, 
 >  
 > I am trying to configure Fingerbank on my Packetfence 8.1.0 (fresh  
 > install) through logging into my personal github account. I have  
 > correctly set the API key but something goes wrong: 
 >  
 > Oct 16 13:56:34 pf pfqueue: pfqueue(2624) ERROR: [mac:unknown] Error  
 > while communicating with the Fingerbank collector. 401 Unauthorized  
 > (pf::fingerbank::endpoint_attributes) 
 > Oct 16 13:56:34 pf pfqueue: pfqueue(2624) ERROR: [mac:unknown] Unable to  
 > fetch query arguments for Fingerbank query. Aborting.  
 > (pf::fingerbank::process) 
 >  
 > Do I have missed something? On the previously version (7.1) I do not  
 > remember doing anything else and everything was fine. 
 >  
 > Regards, 
 >  
 > Roberto 
 >  
 > --  
 > System & Network Administrator 
 >  
 > Dipartimento di Fisica - Università di Roma Tor Vergata 
 > INFN - Sez. di Roma Tor Vergata 
 >  
 > Via della Ricerca Scientifica, 1 
 > 00133 - Rome - Italy 
 >  
 > Tel.: +39-06-72594527        E-Mail: [email protected] 
 >  
 >  
 > _______________________________________________ 
 > PacketFence-users mailing list 
 > [email protected] 
 > https://lists.sourceforge.net/lists/listinfo/packetfence-users 
 > 




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