Hello,
Our packetfence is in 8.2.1 version and we use the captive portal.
For a week now a lot of clients get the "Your computer was not found in
Packetfence database" message instead of captive portal Authentication page.
In packetfence.log i see, for an IP that had the problem :
Jan 25 15:26:32 hotspot2 pfdhcp[1524]: t=2019-01-25T15:26:32+0100
lvl=info msg="DHCPREQUEST for 10.7.51.67 from 6c:88:14:be:47:18
(Cosmogonia)" pid=1524 mac=6c:88:14:be:47:18
Jan 25 15:26:33 hotspot2 packetfence_httpd.portal: httpd.portal(3835)
WARN: [mac:unknown] Unable to match MAC address to IP '10.7.51.67'
(pf::ip4log::ip2mac)
Jan 25 15:26:33 hotspot2 packetfence_httpd.portal: httpd.portal(3835)
WARN: [mac:0] Unable to match MAC address to IP '10.7.51.67'
(pf::ip4log::ip2mac)
Jan 25 15:26:33 hotspot2 pfdhcp[1524]: t=2019-01-25T15:26:33+0100
lvl=info msg="DHCPREQUEST for 10.7.51.67 from 6c:88:14:be:47:18
(Cosmogonia)" pid=1524 mac=6c:88:14:be:47:18
Jan 25 15:26:34 hotspot2 pfdhcp[1524]: t=2019-01-25T15:26:34+0100
lvl=info msg="DHCPREQUEST for 10.7.51.67 from 6c:88:14:be:47:18
(Cosmogonia)" pid=1524 mac=6c:88:14:be:47:18
curl http://127.0.0.1:22222/api/v1/dhcp/mac/6c:88:14:be:47:18 | python
-m json.tool
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
100 53 100 53 0 0 47195 0 --:--:-- --:--:-- --:--:--
53000
{
"message": "Cannot find match for this MAC address"
}
I don't understand what is going on with those clients. Some other works
fine ...
What can i do ?
Thank you.
Regards,
--
Virginie Girou
Equipe systeme
DSI - UT1 Capitole
Tel : +33 (0)5.61.63.39.19
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