Hi, i'm beeginer with PacketFence and I tried to install the software on a VM 
Debian Stretch with VirtualBox 

But, I can't access to the web configurator, because the service doesn't work 
or doesn't start. 
I 'm blocked since last week on this, I tried more than 5 install on differents 
computer, but never works. 

I have here the result of systemctl status packetfence.service : 



● packetfence.service - PacketFence Service 
Loaded: loaded (/lib/systemd/system/packetfence.service; disabled; vendor 
preset: enabled) 
Active: failed (Result: exit-code) since Wed 2019-07-17 14:28:46 CEST; 1min 57s 
ago 
Process: 4448 ExecStart=/usr/local/pf/bin/pfcmd service pf start (code=exited, 
status=255) 

juil. 17 14:28:43 debian pfcmd[4448]: Radius configuration is missing from 
raddb directory. Assuming this is a first run. 
juil. 17 14:28:43 debian pfcmd[4448]: FATAL - please define exactly one 
management interface 
juil. 17 14:28:43 debian pfcmd[4448]: WARNING - internal network(s) not 
defined! 
juil. 17 14:28:43 debian pfcmd[4448]: FATAL - Unable to connect to your 
database. Please verify your connection settings in conf/pf.conf and make sure 
that it is started. 
juil. 17 14:28:43 debian pfcmd[4448]: WARNING - networks.conf is empty but 
services.dhcpd is enabled. Disable it to remove this warning. 
juil. 17 14:28:43 debian pfcmd[4448]: FATAL - Cannot connect to database to 
check schema version: unable to connect to database: Access denied for user 
'pf'@'localhost' (using password: YES) at /usr/local/pf/lib/pf/dal.pm line 69. 
juil. 17 14:28:46 debian systemd[1]: packetfence.service: Control process 
exited, code=exited status=255 
juil. 17 14:28:46 debian systemd[1]: Failed to start PacketFence Service. 
juil. 17 14:28:46 debian systemd[1]: packetfence.service: Unit entered failed 
state. 
juil. 17 14:28:46 debian systemd[1]: packetfence.service: Failed with result 
'exit-code'. 




And the result of the command journalctl -xe : 





-- Logs begin at Wed 2019-07-17 11:50:35 CEST, end at Wed 2019-07-17 14:17:03 
CEST. -- 
juil. 17 14:13:30 debian packetfence[998]: FATAL -e(998): unable to connect to 
database: Access denied for user 'pf'@'localhost' (using password: YES) at -e 
line 1. 
(pf::db::db_connect) 
juil. 17 14:13:31 debian packetfence[998]: FATAL -e(998): unable to connect to 
database: Access denied for user 'pf'@'localhost' (using password: YES) at -e 
line 1. 
(pf::db::db_connect) 
juil. 17 14:13:32 debian pfmon[1242]: pfmon(1242) FATAL: [mac:unknown] unable 
to connect to database: Access denied for user 'pf'@'localhost' (using 
password: YES) at /usr/share/perl5/CHI/Driver.pm line 546. 
(pf::db::db_connect) 
juil. 17 14:13:32 debian pfmon[1242]: pfmon(1242) FATAL: [mac:unknown] unable 
to connect to database: Access denied for user 'pf'@'localhost' (using 
password: YES) at /usr/local/pf/lib/pf/dal.pm line 69. 
(pf::db::db_connect) 
juil. 17 14:13:32 debian pfmon[1242]: pfmon(1242) ERROR: [mac:unknown] Error 
running task cleanup_chi_database_cache: unable to connect to database: Access 
denied for user 'pf'@'localhost' (using password: YES) at 
/usr/local/pf/lib/pf/dal.pm line 69. 
(main::_runtask) 
juil. 17 14:13:32 debian packetfence[998]: FATAL -e(998): unable to connect to 
database: Access denied for user 'pf'@'localhost' (using password: YES) at -e 
line 1. 
(pf::db::db_connect) 
juil. 17 14:13:33 debian packetfence[998]: FATAL -e(998): unable to connect to 
database: Access denied for user 'pf'@'localhost' (using password: YES) at -e 
line 1. 
(pf::db::db_connect) 
juil. 17 14:13:34 debian packetfence[998]: FATAL -e(998): unable to connect to 
database: Access denied for user 'pf'@'localhost' (using password: YES) at -e 
line 1. 
(pf::db::db_connect) 
juil. 17 14:13:35 debian packetfence[998]: FATAL -e(998): unable to connect to 
database: Access denied for user 'pf'@'localhost' (using password: YES) at -e 
line 1. 
(pf::db::db_connect) 
juil. 17 14:13:36 debian packetfence[998]: FATAL -e(998): unable to connect to 
database: Access denied for user 'pf'@'localhost' (using password: YES) at -e 
line 1. 
(pf::db::db_connect) 
juil. 17 14:13:37 debian packetfence[998]: FATAL -e(998): unable to connect to 
database: Access denied for user 'pf'@'localhost' (using password: YES) at -e 
line 1. 
(pf::db::db_connect) 
juil. 17 14:13:38 debian packetfence[2922]: FATAL -e(2922): Can't use string 
("") as a HASH ref while "strict refs" in use at 
/usr/local/pf/lib/pf/services/manager/httpd_portal.pm line 64. 
(pf::services::manager::httpd_portal::vhost_management_network) 
juil. 17 14:13:38 debian perl[2922]: Can't use string ("") as a HASH ref while 
"strict refs" in use at /usr/local/pf/lib/pf/services/manager/httpd_portal.pm 
line 64. 
juil. 17 14:13:38 debian packetfence[998]: FATAL -e(998): unable to connect to 
database: Access denied for user 'pf'@'localhost' (using password: YES) at -e 
line 1. 
(pf::db::db_connect) 
juil. 17 14:13:38 debian packetfence[2924]: FATAL -e(2924): Can't call method 
"tag" without a package or object reference at 
/usr/local/pf/lib/pf/services/manager/haproxy_portal.pm line 216. 
(pf::services::manager::haproxy_portal::generateConfig) 
juil. 17 14:13:38 debian perl[2924]: Can't call method "tag" without a package 
or object reference at /usr/local/pf/lib/pf/services/manager/haproxy_portal.pm 
line 216. 
juil. 17 14:13:39 debian packetfence[2908]: FATAL -e(2908): Can't call method 
"tag" without a package or object reference at 
/usr/local/pf/lib/pf/services/manager/radiusd_child.pm line 263. 
(pf::services::manager::radiusd_child::generate_radiusd_mainconf) 
juil. 17 14:13:39 debian perl[2908]: Can't call method "tag" without a package 
or object reference at /usr/local/pf/lib/pf/services/manager/radiusd_child.pm 
line 263. 
juil. 17 14:13:39 debian packetfence[998]: FATAL -e(998): unable to connect to 
database: Access denied for user 'pf'@'localhost' (using password: YES) at -e 
line 1. 
(pf::db::db_connect) 
juil. 17 14:13:39 debian packetfence[2911]: FATAL -e(2911): Can't call method 
"tag" without a package or object reference at 
/usr/local/pf/lib/pf/services/manager/radiusd_child.pm line 263. 
(pf::services::manager::radiusd_child::generate_radiusd_mainconf) 
juil. 17 14:13:39 debian perl[2911]: Can't call method "tag" without a package 
or object reference at /usr/local/pf/lib/pf/services/manager/radiusd_child.pm 
line 263. 
juil. 17 14:13:39 debian systemd[1]: packetfence-httpd.portal.service: Control 
process exited, code=exited status=255 
juil. 17 14:13:39 debian systemd[1]: Failed to start PacketFence Captive Portal 
Apache HTTP Server. 
-- Subject: L'unité (unit) packetfence-httpd.portal.service a échoué 
-- Defined-By: systemd 
-- Support: https://www.debian.org/support 
-- 
-- L'unité (unit) packetfence-httpd.portal.service a échoué, avec le résultat 
failed. 
juil. 17 14:13:39 debian systemd[1]: packetfence-httpd.portal.service: Unit 
entered failed state. 
juil. 17 14:13:39 debian systemd[1]: packetfence-httpd.portal.service: Failed 
with result 'exit-code'. 
juil. 17 14:13:40 debian systemd[1]: packetfence-httpd.portal.service: Service 
hold-off time over, scheduling restart. 
juil. 17 14:13:40 debian systemd[1]: Stopped PacketFence Captive Portal Apache 
HTTP Server. 
-- Subject: L'unité (unit) packetfence-httpd.portal.service a terminé son arrêt 
-- Defined-By: systemd 
-- Support: https://www.debian.org/support 
-- 
-- L'unité (unit) packetfence-httpd.portal.service a terminé son arrêt. 
juil. 17 14:13:40 debian systemd[1]: packetfence-haproxy-portal.service: 
Control process exited, code=exited status=255 
juil. 17 14:13:40 debian systemd[1]: Failed to start PacketFence HAProxy Load 
Balancer for the captive portal. 
-- Subject: L'unité (unit) packetfence-haproxy-portal.service a échoué 
-- Defined-By: systemd 
-- Support: https://www.debian.org/support 
-- 
-- L'unité (unit) packetfence-haproxy-portal.service a échoué, avec le résultat 
failed. 
juil. 17 14:13:40 debian systemd[1]: packetfence-haproxy-portal.service: Unit 
entered failed state. 
juil. 17 14:13:40 debian systemd[1]: packetfence-haproxy-portal.service: Failed 
with result 'exit-code'. 
juil. 17 14:13:40 debian systemd[1]: Starting PacketFence Captive Portal Apache 
HTTP Server... 
-- Subject: L'unité (unit) packetfence-httpd.portal.service a commencé à 
démarrer 
-- Defined-By: systemd 
-- Support: https://www.debian.org/support 
-- 
-- L'unité (unit) packetfence-httpd.portal.service a commencé à démarrer. 
juil. 17 14:13:40 debian systemd[1]: packetfence-haproxy-portal.service: 
Service hold-off time over, scheduling restart. 
juil. 17 14:13:40 debian systemd[1]: Stopped PacketFence HAProxy Load Balancer 
for the captive portal. 
-- Subject: L'unité (unit) packetfence-haproxy-portal.service a terminé son 
arrêt 
-- Defined-By: systemd 
-- Support: https://www.debian.org/support 
-- 
-- L'unité (unit) packetfence-haproxy-portal.service a terminé son arrêt. 
juil. 17 14:13:40 debian systemd[1]: Starting PacketFence HAProxy Load Balancer 
for the captive portal... 
-- Subject: L'unité (unit) packetfence-haproxy-portal.service a commencé à 
démarrer 
-- Defined-By: systemd 
-- Support: https://www.debian.org/support 
-- 
-- L'unité (unit) packetfence-haproxy-portal.service a commencé à démarrer. 
juil. 17 14:13:40 debian systemd[1]: packetfence-radiusd-auth.service: Control 
process exited, code=exited status=255 
juil. 17 14:13:40 debian systemd[1]: Failed to start PacketFence FreeRADIUS 
authentication multi-protocol authentication server. 
-- Subject: L'unité (unit) packetfence-radiusd-auth.service a échoué 
-- Defined-By: systemd 
-- Support: https://www.debian.org/support 

-- 
-- L'unité (unit) packetfence-radiusd-auth.service a terminé son arrêt. 
juil. 17 14:13:40 debian systemd[1]: Starting PacketFence FreeRADIUS 
authentication multi-protocol authentication server... 
-- Subject: L'unité (unit) packetfence-radiusd-auth.service a commencé à 
démarrer 
-- Defined-By: systemd 
-- Support: https://www.debian.org/support 
-- 

-- 
-- L'unité (unit) packetfence-radiusd-acct.service a échoué, avec le résultat 
failed. 
juil. 17 14:13:41 debian systemd[1]: packetfence-radiusd-acct.service: Unit 
entered failed state. 
juil. 17 14:13:41 debian systemd[1]: packetfence-radiusd-acct.service: Failed 
with result 'exit-code'. 
juil. 17 14:13:41 debian pfmon[1242]: pfmon(1242) FATAL: [mac:unknown] unable 
to connect to database: Access denied for user 'pf'@'localhost' (using 
password: YES) at /usr/share/perl5/CHI/Driver.pm line 546. 
(pf::db::db_connect) 
juil. 17 14:13:41 debian pfmon[1242]: pfmon(1242) FATAL: [mac:unknown] unable 
to connect to database: Access denied for user 'pf'@'localhost' (using 
password: YES) at /usr/local/pf/lib/pf/dal.pm line 69. 
(pf::db::db_connect) 
juil. 17 14:13:41 debian pfmon[1242]: pfmon(1242) ERROR: [mac:unknown] Error 
running task cleanup_chi_database_cache: unable to connect to database: Access 
denied for user 'pf'@'localhost' (using password: YES) at 
/usr/local/pf/lib/pf/dal.pm line 69. 
(main::_runtask) 
juil. 17 14:13:41 debian systemd[1]: packetfence-radiusd-acct.service: Service 
hold-off time over, scheduling restart. 
juil. 17 14:13:41 debian systemd[1]: Stopped PacketFence FreeRADIUS 
multi-protocol accounting server. 
-- Subject: L'unité (unit) packetfence-radiusd-acct.service a terminé son arrêt 
-- Defined-By: systemd 
-- Support: https://www.debian.org/support 
-- 
-- L'unité (unit) packetfence-radiusd-acct.service a terminé son arrêt. 
juil. 17 14:13:41 debian systemd[1]: Starting PacketFence FreeRADIUS 
multi-protocol accounting server... 
-- Subject: L'unité (unit) packetfence-radiusd-acct.service a commencé à 
démarrer 

juil. 17 14:13:43 debian packetfence[998]: FATAL -e(998): unable to connect to 
database: Access denied for user 'pf'@'localhost' (using password: YES) at -e 
line 1. 
(pf::db::db_connect) 



And it continues with the same lines... 




It looks like the radius service can't start too 







Someone can help me? 
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