Hi Ludovic, Thank you very much for helping.
I checked and it actually doesn’t show any error messages. Guest can do self registration fine, the sponsor can grant access fine. It’s just if the sponsor doesn’t activate the guest access right away, guest side looks it will time out after 60 - 90seconds and then back to the guest sign up and start the authentication all over again. Is there anything I can change to disable this feature? Scarlett On Aug 6, 2019, at 9:52 AM, Ludovic Zammit via PacketFence-users <[email protected]<mailto:[email protected]>> wrote: Hello Scarlett, When the sponsor click on the link to validated the access you don’t see any error ? If you check in the logs/packetfence.log you should be able to trace what’s going on for that sponsor authentication. Thanks, Ludovic Zammit [email protected]<mailto:[email protected]> :: +1.514.447.4918 (x145) :: www.inverse.ca<https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.inverse.ca&data=02%7C01%7Chelen_power%40resourcepro.com%7C1d0311d9e8e74ed226c208d71a7dab0f%7C096fa2b2af5c42ec867e7a63ad92dc95%7C0%7C0%7C637006999369716958&sdata=N0JmjcMqAxGFKKa%2BNnf88GUqnbzPrDYREctH9JYyv%2Fc%3D&reserved=0> Inverse inc. :: Leaders behind SOGo (http://www.sogo.nu<https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.sogo.nu&data=02%7C01%7Chelen_power%40resourcepro.com%7C1d0311d9e8e74ed226c208d71a7dab0f%7C096fa2b2af5c42ec867e7a63ad92dc95%7C0%7C0%7C637006999369726945&sdata=rK6cgNnkD6tootId%2BYhVKT8V0DMrB7ii1%2Fuxh4rTHNg%3D&reserved=0>) and PacketFence (http://packetfence.org<https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fpacketfence.org&data=02%7C01%7Chelen_power%40resourcepro.com%7C1d0311d9e8e74ed226c208d71a7dab0f%7C096fa2b2af5c42ec867e7a63ad92dc95%7C0%7C0%7C637006999369726945&sdata=JHAzM6QRQwODsxk0ARj3ROOP8rjK3EFn9CM48m7Ccjs%3D&reserved=0>) On Aug 6, 2019, at 10:24 AM, Scarlett Moss via PacketFence-users <[email protected]<mailto:[email protected]>> wrote: Hi All, We are running the latest PacketFence box and trying to enable the guest self registration feature. Everything works fine but one thing. When the guest self register himself via the sponsor email and pending for sponsor approval, If the sponsor doesn’t approve his request within around 1 minute, guest pending approval page will fallback to the originate guest signup page. Guest doesn’t have WiFi access even sponsor grant the access afterwards. Would you please help to shed some light on how to solve this issue? Is there a way to have guest stay at the pending page before getting the approval instead of fallback to authenticate all over again? Thank you very much for your help!!! Scarlett _______________________________________________ PacketFence-users mailing list [email protected]<mailto:[email protected]> https://lists.sourceforge.net/lists/listinfo/packetfence-users _______________________________________________ PacketFence-users mailing list [email protected]<mailto:[email protected]> https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.sourceforge.net%2Flists%2Flistinfo%2Fpacketfence-users&data=02%7C01%7Chelen_power%40resourcepro.com%7C1d0311d9e8e74ed226c208d71a7dab0f%7C096fa2b2af5c42ec867e7a63ad92dc95%7C0%7C0%7C637006999369746936&sdata=mUUIXbTUkOH%2Fez02kFlN39izG6hR0s8uTos5LntCtKM%3D&reserved=0 This email (including any attachments) contains confidential information intended for a specific individual and purpose. If you have received this email in error please notify the sender immediately and delete this e-mail. If you are not the intended recipient any disclosing, distributing, copying, or taking any action based on this e-mail is strictly prohibited. ReSource Pro, LLC. 60 E 42nd Street, Suite 1500 New York, NY 10165 www.resourcepro.com
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