I got the same issue and the workaround with removing API key and adding it back did not work. I get 300 limit reached within 1-2 minutes each hour.
I get a lot of errors in like this in CentOS messages lg: Jan 9 07:55:22 rpspacketfence systemd: packetfence-fingerbank-collector.service: main process exited, code=exited, status=42/n/a Jan 9 07:55:22 rpspacketfence systemd: Unit packetfence-fingerbank-collector.service entered failed state. Jan 9 07:55:22 rpspacketfence systemd: packetfence-fingerbank-collector.service failed. Jan 9 07:55:22 rpspacketfence systemd: packetfence-fingerbank-collector.service holdoff time over, scheduling restart. Jan 9 07:55:22 rpspacketfence systemd: Stopped PacketFence Fingerbank Collector. Jan 9 07:55:22 rpspacketfence systemd: Starting PacketFence Fingerbank Collector... Jan 9 07:55:26 rpspacketfence pfcmd: service|command Jan 9 07:55:27 rpspacketfence pfcmd: Starting with the following environment: A lot of the following warnings and errors in packetfence.log Jan 9 07:55:03 rpspacketfence pfqueue: Use of uninitialized value $device_name in concatenation (.) or string at /usr/local/pf/lib/pf/ fingerbank.pm line 328. Jan 9 07:55:03 rpspacketfence pfqueue: Use of uninitialized value $device_name in concatenation (.) or string at /usr/local/pf/lib/pf/ fingerbank.pm line 340. Jan 9 07:55:03 rpspacketfence pfqueue: pfqueue(64802) WARN: [mac:unknown] Use of uninitialized value $device_name in concatenation (.) or string at /usr/local/pf/lib/pf/fingerbank.pm line 328. (pf::fingerbank::__ANON__) Jan 9 07:55:03 rpspacketfence pfqueue: Use of uninitialized value $top_level_parent in concatenation (.) or string at /usr/local/pf/lib/pf/ fingerbank.pm line 340. Jan 9 07:55:03 rpspacketfence pfqueue: pfqueue(64802) WARN: [mac:unknown] Use of uninitialized value $device_name in concatenation (.) or string at /usr/local/pf/lib/pf/fingerbank.pm line 328. (pf::fingerbank::__ANON__) Jan 9 07:55:03 rpspacketfence pfqueue: pfqueue(64802) WARN: [mac:unknown] Use of uninitialized value $device_name in concatenation (.) or string at /usr/local/pf/lib/pf/fingerbank.pm line 328. (pf::fingerbank::__ANON__) Jan 9 07:55:03 rpspacketfence pfqueue: pfqueue(64802) WARN: [mac:unknown] Use of uninitialized value $device_name in concatenation (.) or string at /usr/local/pf/lib/pf/fingerbank.pm line 328. (pf::fingerbank::__ANON__) Jan 9 07:55:03 rpspacketfence pfqueue: pfqueue(64802) WARN: [mac:unknown] Use of uninitialized value $device_name in concatenation (.) or string at /usr/local/pf/lib/pf/fingerbank.pm line 340. (pf::fingerbank::__ANON__) Jan 9 07:55:03 rpspacketfence pfqueue: pfqueue(64802) WARN: [mac:unknown] Use of uninitialized value $top_level_parent in concatenation (.) or string at /usr/local/pf/lib/pf/fingerbank.pm line 340. (pf::fingerbank::__ANON__) Jan 9 07:55:03 rpspacketfence pfqueue: pfqueue(64802) ERROR: [mac:unknown] Issue figuring out device class. (pf::fingerbank::process) And the following errors in fingerbank.log Jan 9 07:55:20 rpspacketfence fingerbank: pfqueue(64533) WARN: [mac:unknown] An error occured while interrogating upstream Fingerbank project: 500 Internal Server Error (fingerbank::Source::Collector::match) Jan 9 07:55:20 rpspacketfence /usr/local/fingerbank/collector/fingerbank-collector[62152]: t=2020-01-09T07:55:20-0500 lvl=eror msg="=================================================" pid=62152 Jan 9 07:55:20 rpspacketfence /usr/local/fingerbank/collector/fingerbank-collector[62152]: t=2020-01-09T07:55:20-0500 lvl=eror msg="Recovered panic for handler DNS Handler (runtime error: invalid memory address or nil pointer dereference)" pid=62152 Jan 9 07:55:20 rpspacketfence /usr/local/fingerbank/collector/fingerbank-collector[62152]: t=2020-01-09T07:55:20-0500 lvl=eror msg="goroutine 1290479 [running]:\nruntime/debug.Stack(0xc000189920, 0xc0133eab60, 0x6a)\n\t/tmp/tmp.6JyESyYhLs/go/src/runtime/debug/stack.go:24 +0x9d\ ngit.inverse.ca/inverse/fingerbank-collector/common.(*FingerbankCollector).HandleGoPacket.func1.1(0xc0002a2000, 0xc01abebe08)\n\t/tmp/tmp.nWM4owdKsD/src/ git.inverse.ca/inverse/fingerbank-collector/common/collector.go:763 +0x15d\npanic(0xa182c0, 0x120e020)\n\t/tmp/tmp.6JyESyYhLs/go/src/runtime/panic.go:679 +0x1b2\ ngit.inverse.ca/inverse/fingerbank-collector/common.(*EndpointData).AddDestinationHost(0xc0053bb760, 0xc07c4913b0, 0x10, 0x0)\n\t/tmp/tmp.nWM4owdKsD/src/ git.inverse.ca/inverse/fingerbank-collector/common/endpoint_data.go:262 +0x116\ ngit.inverse.ca/inverse/fingerbank-collector/common.(*FingerbankCollector).AddDestinationHost(0xc0002a2000, 0xc0053bb760, 0xc07c4913b0, 0x10, 0x0)\n\t/tmp/tmp.nWM4owdKsD/src/ git.inverse.ca/inverse/fingerbank-collector/common/collector.go:847 +0x4d\ ngit.inverse.ca/inverse/fingerbank-collector/handlers/dns.(*DNSHandler).Handle(0xc00b3164a0, 0xc07503e916, 0x6, 0x46, 0xc07c4912f0, 0xd, 0xc07503e910, 0x6, 0x4c, 0xc07c491300, ...)\n\t/tmp/tmp.nWM4owdKsD/src/ git.inverse.ca/inverse/fingerbank-collector/handlers/dns/dns.go:59 +0x586\ ngit.inverse.ca/inverse/fingerbank-collector/common.(*FingerbankCollector).HandleGoPacket.func1(0xc0002a2000, 0xc014352608, 0xc07503e916, 0x6, 0x46, 0xc07c4912f0, 0xd, 0xc07503e910, 0x6, 0x4c, ...)\n\t/tmp/tmp.nWM4owdKsD/src/ git.inverse.ca/inverse/fingerbank-collector/common/collector.go:768 +0x11e\ ngit.inverse.ca/inverse/fingerbank-collector/common.(*FingerbankCollector).HandleGoPacket(0xc0002a2000, 0xc012d97340, 0xbdbe20, 0xc02217d8c0, 0x0, 0x0)\n\t/tmp/tmp.nWM4owdKsD/src/ git.inverse.ca/inverse/fingerbank-collector/common/collector.go:769 +0x394\nmain.captureAndProcess.func1.2(0xc0105d47e0, 0xc012d97340, 0xbdbe20, 0xc02217d8c0)\n\t/tmp/tmp.nWM4owdKsD/src/ git.inverse.ca/inverse/fingerbank-collector/capture.go:306 +0x4b\ncreated by main.captureAndProcess.func1\n\t/tmp/tmp.nWM4owdKsD/src/ git.inverse.ca/inverse/fingerbank-collector/capture.go:305 +0x21e\n" pid=62152 Jan 9 07:55:20 rpspacketfence /usr/local/fingerbank/collector/fingerbank-collector[62152]: t=2020-01-09T07:55:20-0500 lvl=eror msg="=================================================" pid=62152 Jan 9 07:55:21 rpspacketfence /usr/local/fingerbank/collector/fingerbank-collector[62152]: t=2020-01-09T07:55:21-0500 lvl=eror msg="=================================================" pid=62152 Jan 9 07:55:21 rpspacketfence /usr/local/fingerbank/collector/fingerbank-collector[62152]: t=2020-01-09T07:55:21-0500 lvl=eror msg="Recovered panic for handler TLS Handler (runtime error: invalid memory address or nil pointer dereference)" pid=62152 Jan 9 07:55:21 rpspacketfence /usr/local/fingerbank/collector/fingerbank-collector[62152]: t=2020-01-09T07:55:21-0500 lvl=eror msg="goroutine 1290526 [running]:\nruntime/debug.Stack(0xc000189920, 0xc0164f7500, 0x6a)\n\t/tmp/tmp.6JyESyYhLs/go/src/runtime/debug/stack.go:24 +0x9d\ ngit.inverse.ca/inverse/fingerbank-collector/common.(*FingerbankCollector).HandleGoPacket.func1.1(0xc0002a2000, 0xc019131e08)\n\t/tmp/tmp.nWM4owdKsD/src/ git.inverse.ca/inverse/fingerbank-collector/common/collector.go:763 +0x15d\npanic(0xa182c0, 0x120e020)\n\t/tmp/tmp.6JyESyYhLs/go/src/runtime/panic.go:679 +0x1b2\ ngit.inverse.ca/inverse/fingerbank-collector/common.(*EndpointData).AddDestinationHost(0xc0053bb760, 0xc027c44c30, 0x10, 0x1bb)\n\t/tmp/tmp.nWM4owdKsD/src/ git.inverse.ca/inverse/fingerbank-collector/common/endpoint_data.go:262 +0x116\ ngit.inverse.ca/inverse/fingerbank-collector/common.(*FingerbankCollector).AddDestinationHost(0xc0002a2000, 0xc0053bb760, 0xc027c44c30, 0x10, 0x1bb)\n\t/tmp/tmp.nWM4owdKsD/src/ git.inverse.ca/inverse/fingerbank-collector/common/collector.go:847 +0x4d\ ngit.inverse.ca/inverse/fingerbank-collector/handlers/tls.(*TLSHandler).Handle(0xc00b316ad0, 0xc0101e0006, 0x6, 0x241, 0xc027c44be0, 0xd, 0xc0101e0000, 0x6, 0x247, 0xc027c44bf0, ...)\n\t/tmp/tmp.nWM4owdKsD/src/ git.inverse.ca/inverse/fingerbank-collector/handlers/tls/tls.go:126 +0xfd\ ngit.inverse.ca/inverse/fingerbank-collector/common.(*FingerbankCollector).HandleGoPacket.func1(0xc0002a2000, 0xc020deee08, 0xc0101e0006, 0x6, 0x241, 0xc027c44be0, 0xd, 0xc0101e0000, 0x6, 0x247, ...)\n\t/tmp/tmp.nWM4owdKsD/src/ git.inverse.ca/inverse/fingerbank-collector/common/collector.go:768 +0x11e\ ngit.inverse.ca/inverse/fingerbank-collector/common.(*FingerbankCollector).HandleGoPacket(0xc0002a2000, 0xc012d97340, 0xbdbe20, 0xc02217da20, 0x0, 0x0)\n\t/tmp/tmp.nWM4owdKsD/src/ git.inverse.ca/inverse/fingerbank-collector/common/collector.go:769 +0x394\nmain.captureAndProcess.func1.2(0xc0105d47e0, 0xc012d97340, 0xbdbe20, 0xc02217da20)\n\t/tmp/tmp.nWM4owdKsD/src/ git.inverse.ca/inverse/fingerbank-collector/capture.go:306 +0x4b\ncreated by main.captureAndProcess.func1\n\t/tmp/tmp.nWM4owdKsD/src/ git.inverse.ca/inverse/fingerbank-collector/capture.go:305 +0x21e\n" pid=62152 Jan 9 07:55:21 rpspacketfence /usr/local/fingerbank/collector/fingerbank-collector[62152]: t=2020-01-09T07:55:21-0500 lvl=eror msg="=================================================" pid=62152 Jan 9 07:55:21 rpspacketfence fingerbank-collector: [GIN] 2020/01/09 - 07:55:21 | 200 [0m| 169.631µs | 127.0.0.1 | [0m GET /endpoint_data/[removed] Jan 9 07:55:21 rpspacketfence fingerbank-collector: [GIN] 2020/01/09 - 07:55:21 | 200 [0m| 885.449µs | 127.0.0.1 | [0m GET /endpoint_data/[removed] Jan 9 07:55:21 rpspacketfence fingerbank-collector: Failed check 969aef9d-fe83-4ba0-ba47-20187197127a Jan 9 07:55:21 rpspacketfence fingerbank-collector: The collector doesn't seem to be running alongside PacketFence. Jan 9 07:55:21 rpspacketfence fingerbank-collector: Failed to validate that the collector is running alongside PacketFence. This binary should be used **exclusively** with PacketFence. If you want to use the Fingerbank collector outside of this scope, contact i...@inverse.ca On Mon, Jan 13, 2020 at 10:13 AM Nicolas Quiniou-Briand via PacketFence-users <packetfence-users@lists.sourceforge.net> wrote: > Hello everyone, > > Did you notice some specific error messages in logs ? > -- > Nicolas Quiniou-Briand > n...@inverse.ca :: +1.514.447.4918 *140 :: https://inverse.ca > Inverse inc. :: Leaders behind SOGo (https://sogo.nu), PacketFence > (https://packetfence.org) and Fingerbank (http://fingerbank.org) > > > _______________________________________________ > PacketFence-users mailing list > PacketFence-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/packetfence-users > -- *-----------------------------------------------------------------------------------*** *THE INFORMATION CONTAINED IN THIS MESSAGE (E-MAIL AND ANY ATTACHMENTS) IS INTENDED ONLY FOR THE INDIVIDUAL AND CONFIDENTIAL USE OF THE DESIGNATED RECIPIENT(S).* If any reader of this message is not an intended recipient or any agent responsible for delivering it to an intended recipient, you are hereby notified that you have received this document in error, and that any review, dissemination, distribution, copying or other use of this message is prohibited. 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