Hello Virginie,

Is it a standalone server or a cluster ?

The upgrade documentation that we have gives you the step by step guide to 
upgrade from 8.2.1 to 10.0.0

You may have an issue in the background that prevent the installation to finis 
properly.

Do you have a snapshot before the upgrade ? If yes, try that:

/usr/local/pf/bin/pfcmd service pf stop 

yum update --enablerepo=packetfence

systemctl set-default multi-user.target

shutdown -r now

After reboot:

systemctl set-default packetfence.target

systemctl start packetfence-config

Then execute all those :

https://github.com/inverse-inc/packetfence/blob/devel/docs/PacketFence_Upgrade_Guide.asciidoc#upgrading-from-a-version-prior-to-900
 
<https://github.com/inverse-inc/packetfence/blob/devel/docs/PacketFence_Upgrade_Guide.asciidoc#upgrading-from-a-version-prior-to-900>

Make sure to merge those also:

find /usr/local/pf -name \*.rpmnew

Once that’s is done:

/usr/local/pf/bin/pfcmd fixpermissions
/usr/local/pf/bin/pfcmd pfconfig clear_backend
systemctl restart packetfence-config
/usr/local/pf/bin/pfcmd configreload hard
/usr/local/pf/bin/pfcmd service pf restart

Thanks,


Ludovic Zammit
lzam...@inverse.ca <mailto:lzam...@inverse.ca> ::  +1.514.447.4918 (x145) ::  
www.inverse.ca <https://www.inverse.ca/>
Inverse inc. :: Leaders behind SOGo (http://www.sogo.nu <http://www.sogo.nu/>) 
and PacketFence (http://packetfence.org <http://packetfence.org/>)







> On Mar 19, 2021, at 12:37 PM, VIRGINIE GIROU via PacketFence-users 
> <packetfence-users@lists.sourceforge.net> wrote:
> 
> Hello,
> 
> I'm trying to upgrade our old working 8.2.1 packetfence to latest version but 
> it fails during install.
> 
> I have done preliminary steps to run before packages upgrades (those from 
> 9.2.0 and 10.0.0) then I ran the upgrade command and the prompt stop going on 
> during packetfence installation :
> 
> "...DKMS: install completed.
>   Installation : ipt-netflow-2.4-4.1.x86_64                              
> 307/713
>   Installation : adobe-mappings-pdf-20180407-1.el7.noarch     308/713
>   Installation : libgs-9.25-5.el7.x86_64                                      
>   309/713
>   Mise à jour  : ImageMagick-6.9.10.68-5.el7_9.x86_64             310/713
>   Mise à jour  : 32:bind-license-9.11.4-26.P2.el7_9.4.noarch      311/713
>   Mise à jour  : kbd-legacy-1.15.5-15.el7.noarch                         
> 312/713
>   Mise à jour  : kbd-1.15.5-15.el7.x86_64                                    
> 313/713
>   Mise à jour  : 32:bind-libs-lite-9.11.4-26.P2.el7_9.4.x86_64     314/713
>   Mise à jour  : ImageMagick-perl-6.9.10.68-5.el7_9.x86_64      315/713
>   Mise à jour  : ghostscript-9.25-5.el7.x86_64                             
> 316/713
>   Mise à jour  : graphviz-2.30.1-22.el7.x86_64                            
> 317/713
> Warning: mariadb.service changed on disk. Run 'systemctl daemon-reload' to 
> reload units.
> Removed symlink 
> /etc/systemd/system/packetfence-base.target.wants/packetfence-redis-cache.service.
> Failed to execute operation: No such file or directory
> Failed to execute operation: No such file or directory
> Failed to execute operation: No such file or directory
> Adding pf user to app groups
>   Installation : 
> packetfence-10.2.0-20201007132254.199263253.0007.v10.2.0.el7.x86_64           
> 318/713"
> 
> 
> 
> I have to do Ctrl +C to stop.
> 
> The log file during install is filled with failure message like :
> 
> Failed to start PacketFence Config Service.
> Unit packetfence-config.service entered failed state.
> packetfence-config.service failed.
> ...
> 
> Failed to connect to config service for namespace config::Pf(hotspot2), 
> retrying
> 
> Is there a way to upgrade step by step from 8.2.1 to 9.0.0 for example and so 
> on until 10 ?
> 
> Thank you for your advices.
> 
> Regards,
> 
> 
> -- 
> Virginie GIROU
> Equipe Systèmes-Réseaux
> Direction des Systèmes d'Information
> 
> Bureau AR 139
> +33 (0)5 61 63 39 19
> virginie.gi...@ut-capitole.fr <mailto: virginie.gi...@ut-capitole.fr>
> 
> _______________________________________________
> PacketFence-users mailing list
> PacketFence-users@lists.sourceforge.net
> https://lists.sourceforge.net/lists/listinfo/packetfence-users

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