Unregister your device, re-do the authentication and send me the full log.

Thanks,

Ludovic Zammit
lzam...@inverse.ca <mailto:lzam...@inverse.ca> ::  +1.514.447.4918 (x145) ::  
www.inverse.ca <https://www.inverse.ca/>
Inverse inc. :: Leaders behind SOGo (http://www.sogo.nu <http://www.sogo.nu/>) 
and PacketFence (http://packetfence.org <http://packetfence.org/>)







> On Apr 13, 2021, at 11:11 AM, Di Battista Francesco <teme...@gmail.com> wrote:
> 
> Hi Ludovic. 
> this is the log for one client
> 
> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] User teme...@gmail.com <mailto:teme...@gmail.com> has 
> authenticated on the portal. (Class::MOP::Class:::after)
> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] User teme...@gmail.com <mailto:teme...@gmail.com> has 
> authenticated on the portal. (Class::MOP::Class:::after)
> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] User teme...@gmail.com <mailto:teme...@gmail.com> has 
> authenticated on the portal. (Class::MOP::Class:::after)
> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] User teme...@gmail.com <mailto:teme...@gmail.com> has 
> authenticated on the portal. (Class::MOP::Class:::after)
> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] User teme...@gmail.com <mailto:teme...@gmail.com> has 
> authenticated on the portal. (Class::MOP::Class:::after)
> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] security_event 1300003 force-closed for 
> 00:50:56:91:0f:31 (pf::security_event::security_event_force_close)
> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] Instantiate profile default 
> (pf::Connection::ProfileFactory::_from_profile)
> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8428) WARN: 
> [mac:00:50:56:91:0f:31] Unable to match MAC address to IP '51.103.161.94' 
> (pf::ip4log::ip2mac)
> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8428) WARN: 
> [mac:00:50:56:91:0f:31] locale from the URL  is not supported 
> (pf::Portal::Session::getLanguages)
> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8428) INFO: 
> [mac:00:50:56:91:0f:31] Instantiate profile default 
> (pf::Connection::ProfileFactory::_from_profile)
> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8428) WARN: 
> [mac:00:50:56:91:0f:31] locale from the URL  is not supported 
> (captiveportal::PacketFence::Controller::Root::getLanguages)
> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8428) INFO: 
> [mac:00:50:56:91:0f:31] Releasing device 
> (captiveportal::PacketFence::DynamicRouting::Module::Root::release)
> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8428) INFO: 
> [mac:00:50:56:91:0f:31] User default has authenticated on the portal. 
> (Class::MOP::Class:::after)
> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8428) INFO: 
> [mac:00:50:56:91:0f:31] Instantiate profile default 
> (pf::Connection::ProfileFactory::_from_profile)
> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8428) INFO: 
> [mac:00:50:56:91:0f:31] Instantiate profile default 
> (pf::Connection::ProfileFactory::_from_profile)
> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8428) WARN: 
> [mac:00:50:56:91:0f:31] locale from the URL  is not supported 
> (pf::Portal::Session::getLanguages)
> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8428) INFO: 
> [mac:00:50:56:91:0f:31] re-evaluating access (manage_register called) 
> (pf::enforcement::reevaluate_access)
> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8428) WARN: 
> [mac:00:50:56:91:0f:31] Can't re-evaluate access because no open locationlog 
> entry was found (pf::enforcement::reevaluate_access)
> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8428) WARN: 
> [mac:00:50:56:91:0f:31] locale from the URL  is not supported 
> (pf::Portal::Session::getLanguages)
> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8428) INFO: 
> [mac:00:50:56:91:0f:31] re-evaluating access (manage_register called) 
> (pf::enforcement::reevaluate_access)
> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8428) WARN: 
> [mac:00:50:56:91:0f:31] Can't re-evaluate access because no open locationlog 
> entry was found (pf::enforcement::reevaluate_access)
> 
> Il giorno mar 13 apr 2021 alle ore 13:29 Ludovic Zammit <lzam...@inverse.ca 
> <mailto:lzam...@inverse.ca>> ha scritto:
> Hello,
> 
> Show me the logs:
> 
> grep MAC-ADDRESS logs/packetfence.log
> 
> Thanks,
> 
> Ludovic Zammit
> lzam...@inverse.ca <mailto:lzam...@inverse.ca> ::  +1.514.447.4918 (x145) ::  
> www.inverse.ca <https://www.inverse.ca/>
> Inverse inc. :: Leaders behind SOGo (http://www.sogo.nu 
> <http://www.sogo.nu/>) and PacketFence (http://packetfence.org 
> <http://packetfence.org/>)
> 
> 
> 
> 
> 
> 
> 
>> On Apr 13, 2021, at 4:49 AM, Di Battista Francesco <teme...@gmail.com 
>> <mailto:teme...@gmail.com>> wrote:
>> 
>> Hi Ludovic, 
>> do you can help me to restore the right working mode?
>> 
>> Thanks
>> 
>> Il giorno dom 28 mar 2021 alle ore 15:04 Di Battista Francesco 
>> <teme...@gmail.com <mailto:teme...@gmail.com>> ha scritto:
>> HiLudovic, 
>> I had tried to enable vlan only for check if Vmware (packetfence is a 
>> virtual machine) had correctly configured vlan.
>> From this time the system doesn't works.
>> At first there were not dhcp server.
>> Now the authentication aren't enable.
>> 
>> Now I have two interface...One for authenticate users and one for internet 
>> connection.
>> 
>> How I can reset all? The VLAN are disabled.
>> 
>> In Auding {Radius, DHCP, DNS} log I have nothing 
>> 
>> Thanks 
>> 
>> 
>> 
>> Il giorno ven 26 mar 2021 alle ore 19:49 Ludovic Zammit <lzam...@inverse.ca 
>> <mailto:lzam...@inverse.ca>> ha scritto:
>> Hello,
>> 
>> It’s normal because your access has been changed after the authentication on 
>> the portal.
>> 
>> If you are doing web auth it’s most likely a change of ACL and if you are 
>> doing VLAN enforcement, the VLAN has been changed.
>> 
>> It means that you have no network access within the new authenticated access.
>> 
>> Check under Auditing log related to your Mac address.
>> 
>> What equipment are you using and what are you trying to achieve ?
>> 
>> Thanks,
>> 
>> Ludovic Zammit
>> lzam...@inverse.ca <mailto:lzam...@inverse.ca> ::  +1.514.447.4918 (x145) :: 
>>  www.inverse.ca <http://www.inverse.ca/>
>> Inverse inc. :: Leaders behind SOGo (http://www.sogo.nu 
>> <http://www.sogo.nu/>) and PacketFence (http://packetfence.org 
>> <http://packetfence.org/>) 
>> 
>> 
>> 
>> 
>>> On Mar 26, 2021, at 2:44 AM, Di Battista Francesco via PacketFence-users 
>>> <packetfence-users@lists.sourceforge.net 
>>> <mailto:packetfence-users@lists.sourceforge.net>> wrote:
>>> 
>>> Hi all, 
>>> I have a problem on my packetfence after reboot system.
>>> 
>>> At first the dhcpclient for registration device was not woking. I have 
>>> restored the interface and now works fine.
>>> 
>>> Next I have this problem.
>>> The user can connection with captive portal (for example with email 
>>> authentication)
>>> 
>>> The captive portal works fine, the email was send correctly, the role 
>>> (guest) has applied but the internet access are not apply.
>>> 
>>> The server correctly navigate on management interface. The management 
>>> interface has daemon portal enable.
>>> 
>>> If I close the browser and re-open it, I have this messages:
>>> 
>>> Your network should be enable whitin a minute or two. If it is not reboot 
>>> your computer.
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> -- 
>>> linux registered user #400388
>>> _______________________________________________
>>> PacketFence-users mailing list
>>> PacketFence-users@lists.sourceforge.net 
>>> <mailto:PacketFence-users@lists.sourceforge.net>
>>> https://lists.sourceforge.net/lists/listinfo/packetfence-users 
>>> <https://lists.sourceforge.net/lists/listinfo/packetfence-users>
>> 
>> 
>> 
>> -- 
>> linux registered user #400388
>> 
>> 
>> -- 
>> linux registered user #400388
> 
> 
> 
> -- 
> linux registered user #400388

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