Thanks.
I have removed defined networks, and set log level to debug.
The pfsso.log is just full of these errors:
Jun 10 13:28:25 boc-pf pfsso[46799]: t=2021-06-10T13:28:25+0100 lvl=eror 
msg="Recovered panic: runtime error: invalid memory address or nil pointer 
dereference." pid=46799 request-uuid=5a61af14-c9e7-11eb-bfa0-005056b1ca78Jun 10 
13:28:25 boc-pf pfsso[46799]: t=2021-06-10T13:28:25+0100 lvl=eror 
msg="Recovered panic: runtime error: invalid memory address or nil pointer 
dereference." pid=46799 request-uuid=5a63286b-c9e7-11eb-bfa0-005056b1ca78Jun 10 
13:28:26 boc-pf pfsso[46799]: t=2021-06-10T13:28:26+0100 lvl=dbug 
msg="Refreshing pfconfig pool" pid=46799 
request-uuid=cf1cb919-c9e6-11eb-bfa0-005056b1ca78Jun 10 13:28:26 boc-pf 
pfsso[46799]: t=2021-06-10T13:28:26+0100 lvl=dbug msg="Acquired lock for 
pfconfig pool" pid=46799 request-uuid=cf1cb919-c9e6-11eb-bfa0-005056b1ca78Jun 
10 13:28:26 boc-pf pfsso[46799]: t=2021-06-10T13:28:26+0100 lvl=dbug 
msg="Refresh got lock ID" pid=46799 
request-uuid=cf1cb919-c9e6-11eb-bfa0-005056b1ca78 LOG15_ERROR= 
LOG15_ERROR="Normalized odd number of arguments by adding nil"Jun 10 13:28:26 
boc-pf pfsso[46799]: t=2021-06-10T13:28:26+0100 lvl=dbug msg="Finished refresh 
of pfconfig pool" pid=46799 
request-uuid=cf1cb919-c9e6-11eb-bfa0-005056b1ca78Jun 10 13:28:26 boc-pf 
pfsso[46799]: t=2021-06-10T13:28:26+0100 lvl=dbug msg="Refresh is releasing 
lock ID" pid=46799 request-uuid=cf1cb919-c9e6-11eb-bfa0-005056b1ca78 
LOG15_ERROR= LOG15_ERROR="Normalized odd number of arguments by adding nil"Jun 
10 13:28:26 boc-pf pfsso[46799]: t=2021-06-10T13:28:26+0100 lvl=eror 
msg="Recovered panic: runtime error: invalid memory address or nil pointer 
dereference." pid=46799 request-uuid=5ae61fec-c9e7-11eb-bfa0-005056b1ca78
Jun 10 13:28:26 boc-pf pfsso[46799]: t=2021-06-10T13:28:26+0100 lvl=eror 
msg="Recovered panic: runtime error: invalid memory address or nil pointer 
dereference." pid=46799 request-uuid=5ae76edb-c9e7-11eb-bfa0-005056b1ca78Jun 10 
13:28:26 boc-pf pfsso[46799]: t=2021-06-10T13:28:26+0100 lvl=eror 
msg="Recovered panic: runtime error: invalid memory address or nil pointer 
dereference." pid=46799 request-uuid=5aea050c-c9e7-11eb-bfa0-005056b1ca78Jun 10 
13:28:26 boc-pf pfsso[46799]: t=2021-06-10T13:28:26+0100 lvl=eror 
msg="Recovered panic: runtime error: invalid memory address or nil pointer 
dereference." pid=46799 request-uuid=5aeb9df3-c9e7-11eb-bfa0-005056b1ca78Jun 10 
13:28:26 boc-pf pfsso[46799]: t=2021-06-10T13:28:26+0100 lvl=eror 
msg="Recovered panic: runtime error: invalid memory address or nil pointer 
dereference." pid=46799 request-uuid=5afa3823-c9e7-11eb-bfa0-005056b1ca78Jun 10 
13:28:26 boc-pf pfsso[46799]: t=2021-06-10T13:28:26+0100 lvl=eror 
msg="Recovered panic: runtime error: invalid memory address or nil pointer 
dereference." pid=46799 request-uuid=5afc061e-c9e7-11eb-bfa0-005056b1ca78Jun 10 
13:28:27 boc-pf pfsso[46799]: t=2021-06-10T13:28:27+0100 lvl=dbug 
msg="Refreshing pfconfig pool" pid=46799 
request-uuid=cf1cb919-c9e6-11eb-bfa0-005056b1ca78Jun 10 13:28:27 boc-pf 
pfsso[46799]: t=2021-06-10T13:28:27+0100 lvl=dbug msg="Acquired lock for 
pfconfig pool" pid=46799 request-uuid=cf1cb919-c9e6-11eb-bfa0-005056b1ca78Jun 
10 13:28:27 boc-pf pfsso[46799]: t=2021-06-10T13:28:27+0100 lvl=dbug 
msg="Refresh got lock ID" pid=46799 
request-uuid=cf1cb919-c9e6-11eb-bfa0-005056b1ca78 LOG15_ERROR= 
LOG15_ERROR="Normalized odd number of arguments by adding nil"Jun 10 13:28:27 
boc-pf pfsso[46799]: t=2021-06-10T13:28:27+0100 lvl=dbug msg="Finished refresh 
of pfconfig pool" pid=46799 
request-uuid=cf1cb919-c9e6-11eb-bfa0-005056b1ca78Jun 10 13:28:27 boc-pf 
pfsso[46799]: t=2021-06-10T13:28:27+0100 lvl=dbug msg="Refresh is releasing 
lock ID" pid=46799 request-uuid=cf1cb919-c9e6-11eb-bfa0-005056b1ca78 
LOG15_ERROR= LOG15_ERROR="Normalized odd number of arguments by adding nil"Jun 
10 13:28:28 boc-pf pfsso[46799]: t=2021-06-10T13:28:28+0100 lvl=dbug 
msg="Refreshing pfconfig pool" pid=46799 
request-uuid=cf1cb919-c9e6-11eb-bfa0-005056b1ca78Jun 10 13:28:28 boc-pf 
pfsso[46799]: t=2021-06-10T13:28:28+0100 lvl=dbug msg="Acquired lock for 
pfconfig pool" pid=46799 request-uuid=cf1cb919-c9e6-11eb-bfa0-005056b1ca78Jun 
10 13:28:28 boc-pf pfsso[46799]: t=2021-06-10T13:28:28+0100 lvl=dbug 
msg="Refresh got lock ID" pid=46799 
request-uuid=cf1cb919-c9e6-11eb-bfa0-005056b1ca78 LOG15_ERROR= 
LOG15_ERROR="Normalized odd number of arguments by adding nil"Jun 10 13:28:28 
boc-pf pfsso[46799]: t=2021-06-10T13:28:28+0100 lvl=dbug msg="Finished refresh 
of pfconfig pool" pid=46799 
request-uuid=cf1cb919-c9e6-11eb-bfa0-005056b1ca78Jun 10 13:28:28 boc-pf 
pfsso[46799]: t=2021-06-10T13:28:28+0100 lvl=dbug msg="Refresh is releasing 
lock ID" pid=46799 request-uuid=cf1cb919-c9e6-11eb-bfa0-005056b1ca78 
LOG15_ERROR= LOG15_ERROR="Normalized odd number of arguments by adding nil"



    On Thursday, 10 June 2021, 13:13:27 BST, Quiniou-Briand, Nicolas 
<nquin...@akamai.com> wrote:  
 
 
Hello,
 
  
 
You can try to:
 
* remove any networks defined: all networks will match
 
* add a network which matched DHCP subnet of UoC-Guest users
 
  
 
If you specify something and it doesn’t match, PacketFence will not send SSO 
update.
 
  
 
Could you also to try to switch log level from INFO to DEBUG in 
/usr/local/pf/conf/caddy-services/pfsso.conf ? Once done, restart 
packetfence-pfsso service.

  
 
  
 
| 
Nicolas Quiniou-Briand
Product Support Engineer
  |
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Cambridge, MA 02142
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