Hi Ludovic,

The right template is being edited and the change is seen within the code
when checked as seen below;
[image: image.png]

But the change does not reflect when the email is received by a sponsor.

On Mon, 5 Jul 2021 at 15:18, Zammit, Ludovic <luza...@akamai.com> wrote:

> Hello Victor,
>
> Make sure that you are editing the right template and also under the right
> connection profile like default.
>
> Thanks,
>
> *Ludovic Zammit*
> *Product Support Engineer Principal*
> *Cell:* +1.613.670.8432
> Akamai Technologies - Inverse
> 145 Broadway
> Cambridge, MA 02142
> Connect with Us: <https://community.akamai.com> <http://blogs.akamai.com>
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> <http://www.youtube.com/user/akamaitechnologies?feature=results_main>
>
> On Jul 5, 2021, at 8:57 AM, Ezeh Victor via PacketFence-users <
> packetfence-users@lists.sourceforge.net> wrote:
>
> Hi,
>
> I have been trying to resolve an operational issue for a while, the
> contents of the email received by a sponsor once a guest requests access
> approval via the captive portal.
>
> The email template files are located in;
> */usr/local/pf/html/captive-portal/templates/emails*
>
> I edited the *emails-guest_email_activation.html* file and saved it.
> restarted all services and still, the change was not reflected but when I
> open the file, the change is seen there.
>
> Kindly point me in the right direction of what I need to do to make
> changes to the texts received via email.
>
> I would really appreciate any help.
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>
>
>
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