Hi Everyone,

We attempted to upgrade PacketFence from 10.0.1 to the latest stable (10.3.0). 
We've done the upgrade process several times over the years (We started with 
version 7.4). Everything seemed to install ok. Dependencies, Schema, and 
PacketFence all seemed to download and do their thing without issue. We did run 
into a schema problem going to version 10.2, but found there was a patch. That 
was applied successfully, and we upgraded the schema successfully to 10.3.0.

When we went to start Packetfence, all services started normally except for the 
radiusd service. No matter what we tried, we could not find a way to get it 
started. The GUI gave us an error of "Failed to start service radiusd-auth. See 
the server error logs for more information." We searched through every log file 
that we could find on the system, including radius.log. No messages out of the 
ordinary could be found.

Could someone tell me where the "server error logs" are so we can see where we 
went wrong?


For further info, below are the last messages from the Radius Log before we 
restarted the server. After the restart, no messages were logged at all.

Aug 20 17:43:53 stmartin auth[5456]: Signalled to terminate
Aug 20 17:43:54 stmartin auth[5456]: Exiting normally
Aug 20 17:43:54 stmartin auth[5456]: rlm_perl: rlm_perl::Detaching. Reloading. 
Done.
Aug 20 17:43:54 stmartin auth[5456]: rlm_perl: rlm_perl::Detaching. Reloading. 
Done.
Aug 20 17:43:54 stmartin auth[5456]: rlm_rest (rest): Closing connection (31246)
Aug 20 17:43:54 stmartin auth[5456]: rlm_rest (rest): Closing connection (31245)
Aug 20 17:43:54 stmartin auth[5456]: rlm_rest (rest): Closing connection (31244)
Aug 20 17:43:54 stmartin auth[5456]: rlm_rest (rest): Closing connection (31242)
Aug 20 17:43:54 stmartin auth[5456]: rlm_rest (rest): Closing connection (31236)
Aug 20 17:43:54 stmartin auth[5456]: rlm_rest (rest): Closing connection (31231)
Aug 20 17:43:54 stmartin auth[5456]: rlm_rest (rest): Closing connection (31230)
Aug 20 17:43:54 stmartin auth[5456]: rlm_rest (rest): Closing connection (31226)
Aug 20 17:43:54 stmartin auth[5456]: rlm_rest (rest): Closing connection (31222)
Aug 20 17:43:54 stmartin auth[5456]: rlm_rest (rest): Closing connection (31220)
Aug 20 17:43:54 stmartin auth[5456]: rlm_rest (rest): Closing connection (31194)
Aug 20 17:43:54 stmartin auth[5456]: rlm_sql (sql): Closing connection (1525)
Aug 20 17:43:54 stmartin auth[5456]: rlm_sql (sql): Closing connection (1523)
Aug 20 17:43:54 stmartin auth[5456]: rlm_sql (sql): Closing connection (1522)
Aug 20 17:43:54 stmartin auth[5456]: rlm_sql (sql): Closing connection (1519)
Aug 20 17:43:54 stmartin auth[5456]: rlm_sql (sql): Closing connection (1520)
Aug 20 17:43:54 stmartin auth[5456]: rlm_sql (sql): Closing connection (1521)
Aug 20 17:43:54 stmartin auth[5456]: rlm_sql (sql): Closing connection (1517)
Aug 20 17:43:54 stmartin auth[5456]: rlm_sql (sql): Closing connection (1512)
Aug 20 17:43:54 stmartin auth[5456]: rlm_sql (sql): Closing connection (1505)
Aug 20 17:43:54 stmartin auth[5456]: rlm_sql (sql): Closing connection (1475)

The only reference in the Packetfence.log file was the following entries:

Aug 20 19:14:40 stmartin packetfence: pfperl-api(9572) INFO: Daemon 
radiusd-auth took 3.139 seconds to start. (pf::services::manager::launchService)
Aug 20 19:14:44 stmartin packetfence: pfperl-api(9569) INFO: Daemon 
radiusd-auth took 3.004 seconds to start. (pf::services::manager::launchService)

This was where we tried to manually start the service. It would not stay 
started.

Regards,

Peter Truax
Network Administrator
(360) 688-2240
Saint Martin's University
5000 Abbey Way E
Lacey, WA 98503

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