Hello Michael, That’s normal, the upgrade command has to be ran with the root account.
Thanks, Ludovic Zammit Product Support Engineer Principal Cell: +1.613.670.8432 Akamai Technologies - Inverse 145 Broadway Cambridge, MA 02142 Connect with Us: <https://community.akamai.com/> <http://blogs.akamai.com/> <https://twitter.com/akamai> <http://www.facebook.com/AkamaiTechnologies> <http://www.linkedin.com/company/akamai-technologies> <http://www.youtube.com/user/akamaitechnologies?feature=results_main> > On Aug 25, 2021, at 11:40 PM, Michael Brown via PacketFence-users > <packetfence-users@lists.sourceforge.net> wrote: > > Hi Guys, > > I am trying to upgrade from 10.1.0 to 10.3.0 > > I stopped all my services and am trying to upgrade MariaDB. When I run the > command: > mysql_upgrade -u pf -p > > I get the following error: > Version check failed. Got the following error when calling the 'mysql' > command line client > ERROR 1227 (42000) at line 1: Access denied; you need (at least one of) the > SUPER privilege(s) for this operation > FATAL ERROR: Upgrade failed > > pf is the account listed on the web admin portal under Configuration > System > Configuration > Database > General > User > > This is an out of band setup that I installed from the 10.1.0 ZEN ovf. > > Any idea how to fix this error? > > Thanks, > Mike > > _______________________________________________ > PacketFence-users mailing list > PacketFence-users@lists.sourceforge.net > https://urldefense.com/v3/__https://lists.sourceforge.net/lists/listinfo/packetfence-users__;!!GjvTz_vk!FcIzFkD-Vd1yB4ftnQeguK7Pyas1-YV-IPq5VbzicfLfMl634LMwQ0em02zr7igt$ >
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