Hello Jonas,

Try that:

https://github.com/inverse-inc/packetfence/blob/devel/docs/common/restart.asciidoc
 
<https://github.com/inverse-inc/packetfence/blob/devel/docs/common/restart.asciidoc>

/usr/local/pf/bin/pfcmd fixpermissions
/usr/local/pf/bin/pfcmd pfconfig clear_backend
systemctl restart packetfence-config
/usr/local/pf/bin/pfcmd configreload hard
/usr/local/pf/bin/pfcmd service pf restart

Tell me if everything restart ? It could be stale configuration in the 
configuration store.

Thanks,

Ludovic Zammit
Product Support Engineer Principal

Cell: +1.613.670.8432
Akamai Technologies - Inverse
145 Broadway
Cambridge, MA 02142
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> On Nov 8, 2021, at 5:05 PM, jonas.stal...@gmx.ch wrote:
> 
> Dear Ludovic
>  
> Many thanks for your appreciated reply.
>  
> I did a manual check as you described. Please see the command reply below. 
> I’ve taken the password stored in the PF GUI.
>  
> The DB connect seems to work in nearly all the cases, except the described 
> node check while auth.
>  
> The root login works also fort h DB connect.
>  
> It is (currently) a standalone installed by the current OVA from the website 
> in version 11.1 (Oct 29th build).
>  
> Thank you very much for your effort!
>  
> Sincerley jonas
>  
> root@SLcsPFCv01:~# mysql -u pf pf -p
> Enter password:
> Reading table information for completion of table and column names
> You can turn off this feature to get a quicker startup with -A
>  
> Welcome to the MariaDB monitor.  Commands end with ; or \g.
> Your MariaDB connection id is 1455
> Server version: 10.5.12-MariaDB-0+deb11u1 Debian 11
>  
> Copyright (c) 2000, 2018, Oracle, MariaDB Corporation Ab and others.
>  
> Type 'help;' or '\h' for help. Type '\c' to clear the current input statement.
>  
> MariaDB [pf]>
> MariaDB [pf]> show tables
>     -> ;
> +------------------------------+
> | Tables_in_pf                 |
> +------------------------------+
> | action                       |
> | activation                   |
> | admin_api_audit_log          |
> | auth_log                     |
> | bandwidth_accounting         |
> | bandwidth_accounting_history |
> | billing                      |
> | chi_cache                    |
> | class                        |
> | dhcp_option82                |
> | dhcp_option82_history        |
> | dhcppool                     |
> | dns_audit_log                |
> | ip4log                       |
> | ip4log_archive               |
> | ip4log_history               |
> | ip6log                       |
> | ip6log_archive               |
> | ip6log_history               |
> | key_value_storage            |
> | keyed                        |
> | locationlog                  |
> | locationlog_history          |
> | node                         |
> | node_category                |
> | password                     |
> | person                       |
> | pf_version                   |
> | pki_cas                      |
> | pki_certs                    |
> | pki_profiles                 |
> | pki_revoked_certs            |
> | radacct                      |
> | radacct_log                  |
> | radius_audit_log             |
> | radius_nas                   |
> | radreply                     |
> | savedsearch                  |
> | scan                         |
> | security_event               |
> | sms_carrier                  |
> | tenant                       |
> | user_preference              |
> | wrix                         |
> +------------------------------+
> 44 rows in set (0.000 sec)
>  
> Von: Zammit, Ludovic <luza...@akamai.com <mailto:luza...@akamai.com>> 
> Gesendet: Montag, 8. November 2021 18:50
> An: packetfence-users@lists.sourceforge.net 
> <mailto:packetfence-users@lists.sourceforge.net>
> Cc: jonas.stal...@gmx.ch <mailto:jonas.stal...@gmx.ch>; Jonas Stalder 
> <jonas.stal...@leuchterag.ch <mailto:jonas.stal...@leuchterag.ch>>
> Betreff: Re: [PacketFence-users] Database connect error while auth.
>  
> Hello Jonas,
>  
> Try that:
>  
> mysql -u pf pf -p
>  
> Tell me if it works.
>  
> Is the root login works ?
>  
> Do you have a standalone or a cluster?
>  
> Thanks,
>  
> Ludovic Zammit
> Product Support Engineer Principal
> <~WRD0000.jpg>
> Cell: +1.613.670.8432
> Akamai Technologies - Inverse
> 145 Broadway
> Cambridge, MA 02142
> Connect with Us:
> <~WRD0000.jpg> <https://community.akamai.com/><~WRD0000.jpg> 
> <http://blogs.akamai.com/><~WRD0000.jpg> 
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>  
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>      
> 
> 
>> On Nov 8, 2021, at 9:25 AM, jonas.stalder--- via PacketFence-users 
>> <packetfence-users@lists.sourceforge.net 
>> <mailto:packetfence-users@lists.sourceforge.net>> wrote:
>>  
>> Dear Guys
>>  
>> Sorry for asking again, but I still strugle with this issue and would be 
>> important for me to solve.
>>  
>> I’ve checked the mariadb-log for the corresponding entries and I still 
>> experience the same issue.
>>  
>> /usr/lib/mysql/SLcsPFCv01.log reports following :
>>  
>> 178841 Connect  Access denied for user 'pf'@'localhost' (using password: YES)
>>  
>> To verify the DB configuraiton, I logged in by mysql in 3 constellations :
>>  
>> // without DB PASS
>> root@SLcsPFCv01:/usr/local/pf/raddb# mysql -u pf -h localhost
>> ERROR 1045 (28000): Access denied for user 'pf'@'localhost' (using password: 
>> NO)
>>  
>> // with incorrect DB pass
>> root@SLcsPFCv01:/usr/local/pf/raddb# mysql -u pf -h localhost -p
>> Enter password:
>> ERROR 1045 (28000): Access denied for user 'pf'@'localhost' (using password: 
>> YES)
>>  
>> // with correct DB pass corresponding to the value documented in packet 
>> fence UI/config. file
>> root@SLcsPFCv01:/usr/local/pf/raddb# mysql -u pf -h localhost -p
>> Enter password:
>> Welcome to the MariaDB monitor.  Commands end with ; or \g.
>> Your MariaDB connection id is 179254
>> Server version: 10.5.12-MariaDB-0+deb11u1 Debian 11
>>  
>> Copyright (c) 2000, 2018, Oracle, MariaDB Corporation Ab and others.
>>  
>> Type 'help;' or '\h' for help. Type '\c' to clear the current input 
>> statement.
>>  
>> Also the node is present in the db:
>>  
>> MariaDB [pf]> select mac from node;
>> +-------------------+
>> | mac               |
>> +-------------------+
>> | dc:a6:32:b2:5e:02 |
>> +-------------------+
>> 1 row in set (0.000 sec)
>>  
>>  
>> In my view, if this is intendet behavour, the DB access would be blocked all 
>> the time.
>> Due to the fact, that in the rest of the cases, the db can be queried, I’m 
>> still thinking about a bug, but my report 
>> (https://github.com/inverse-inc/packetfence/issues/6685 
>> <https://urldefense.com/v3/__https:/github.com/inverse-inc/packetfence/issues/6685__;!!GjvTz_vk!EflhieWszggxRu7zqZwlCInSbD2AUdRnSdSxaF0z1g7tPBiiLBMfjwOVSuuxUsZI$>)
>>  has been closed without any comment.
>>  
>> Could someone give me a hint if this is known behavour or should I reinsist 
>> regarding a bug.
>>  
>> Or is there probably a workaround ?
>>  
>> Would be great to have a feedback. 1000Thanks in advance!!
>>  
>> Jonas
>>  
>>  
>> Von: Jonas Stalder via PacketFence-users 
>> <packetfence-users@lists.sourceforge.net 
>> <mailto:packetfence-users@lists.sourceforge.net>> 
>> Gesendet: Samstag, 6. November 2021 17:46
>> An: packetfence-users@lists.sourceforge.net 
>> <mailto:packetfence-users@lists.sourceforge.net>
>> Cc: Jonas Stalder <jonas.stal...@gmx.ch <mailto:jonas.stal...@gmx.ch>>
>> Betreff: [PacketFence-users] Database connect error while auth.
>>  
>> Dear Guys 
>>  
>> Hope you’re all doing well.
>>  
>> Took me know hours but I still get no authentication from client with 802.1x 
>> + MAC.
>> While looking to the log, I see a auth. Error regarding the a database query.
>>  
>> ->->Nov 6 16:24:56 packetfence packetfence_httpd.aaa[10168]: httpd.aaa(1383) 
>> FATAL: [mac:[undef]] unable to connect to database: Access denied for user 
>> 'pf'@'localhost' (using password: YES) at 
>> /usr/local/pf/lib/CHI/Driver/DBI.pm line 28.
>> (pf::CHI::db::db_connect)
>>  
>> The installation has now be cleaned up (reinstalled) two times. The database 
>> configuration in the setup has been done “automaticly” (by wizard).
>>  
>> I’ve checked the with login “pf”@localhost and also as root manually 
>> (mysql). I was able to login and check the user-table:
>>  
>> MariaDB [mysql]> select user,host,authentication_string,plugin from 
>> mysql.user
>>     -> ;
>> +-------------+-----------+-------------------------------------------+-----------------------+
>> | User        | Host      | authentication_string                     | 
>> plugin                |
>> +-------------+-----------+-------------------------------------------+-----------------------+
>> | mariadb.sys | localhost |                                           | 
>> mysql_native_password |
>> | root        | localhost | *5E0316A4B8BD7B23XXXXX0580425566E5 | 
>> mysql_native_password |
>> | mysql       | localhost | invalid                                   | 
>> mysql_native_password |
>> | pf          | %         | *0861D201B2B18B1F8DBEXXXXXXXF626088E47F73 | 
>> mysql_native_password |
>> | pf          | localhost | *0861D201B2B1XXXXXXXXEAF626088E47F73 | 
>> mysql_native_password |
>> +-------------+-----------+-------------------------------------------+-----------------------+
>> 5 rows in set (0.001 sec)
>>  
>> A reset of the password for pf@localhost was also successfully. I still get 
>> the error.
>>  
>> My intention is that this is the error because the auth does not work.
>>  
>> Could there be a bug or does anyone has a good hint for me?
>>  
>> Yours faithfully & thanks for your efforts
>> Jonas
>>  
>>  
>>  
>>  
>> // Log========
>>  
>> Nov 6 16:24:52 packetfence httpd_aaa[1462]: 127.0.0.1 - - 
>> [06/Nov/2021:17:24:52 +0100] "-" 408 0 0 19 "-" "-" "-"
>> Nov 6 16:24:56 packetfence auth[9610]: Adding client 10.123.252.1/32
>> Nov 6 16:24:56 packetfence auth[9610]: (4817) rest: ERROR: Server returned:
>> Nov 6 16:24:56 packetfence auth[9610]: (4817) rest: ERROR: 
>> {"control:PacketFence-Authorization-Status":"allow"}
>> Nov 6 16:24:56 packetfence auth[9610]: [mac:dc:a6:32:b2:5e:02] Rejected 
>> user: dca632b25e02
>> Nov 6 16:24:56 packetfence auth[9610]: (4817) Rejected in post-auth: 
>> [dca632b25e02] (from client 10.123.252.1/32 port 7 cli dc:a6:32:b2:5e:02)
>> Nov 6 16:24:56 packetfence auth[9610]: (4817) Login incorrect (rest: Server 
>> returned:): [dca632b25e02] (from client 10.123.252.1/32 port 7 cli 
>> dc:a6:32:b2:5e:02)
>> Nov 6 16:24:56 packetfence httpd_aaa_err[1461]: Use of uninitialized value 
>> $radius_return in numeric eq (==) at /usr/local/pf/lib/pf/radius/rest.pm 
>> line 48.
>> Nov 6 16:24:56 packetfence httpd_aaa_err[1461]: Use of uninitialized value 
>> $radius_return in numeric eq (==) at /usr/local/pf/lib/pf/radius/rest.pm 
>> line 53.
>> Nov 6 16:24:56 packetfence httpd_aaa_err[1461]: Use of uninitialized value 
>> $radius_return in numeric eq (==) at /usr/local/pf/lib/pf/radius/rest.pm 
>> line 53.
>> Nov 6 16:24:56 packetfence httpd_aaa_err[1461]: Use of uninitialized value 
>> $radius_return in numeric eq (==) at /usr/local/pf/lib/pf/radius/rest.pm 
>> line 53.
>> 
>> ->->Nov 6 16:24:56 packetfence packetfence_httpd.aaa[10168]: httpd.aaa(1383) 
>> FATAL: [mac:[undef]] unable to connect to database: Access denied for user 
>> 'pf'@'localhost' (using password: YES) at 
>> /usr/local/pf/lib/CHI/Driver/DBI.pm line 28.
>> (pf::CHI::db::db_connect)
>> 
>> Nov 6 16:24:56 packetfence packetfence_httpd.aaa[10168]: httpd.aaa(1383) 
>> ERROR: [mac:[undef]] radius authorize failed with error: unable to connect 
>> to database: Access denied for user 'pf'@'localhost' (using password: YES) 
>> at /usr/local/pf/lib/CHI/Driver/DBI.pm line 28.
>> (pf::api::radius_authorize)
>> Nov 6 16:24:56 packetfence packetfence_httpd.aaa[10168]: httpd.aaa(1383) 
>> WARN: [mac:[undef]] Use of uninitialized value $radius_return in numeric eq 
>> (==) at /usr/local/pf/lib/pf/radius/rest.pm line 48.
>> (pf::radius::rest::format_response)
>> Nov 6 16:24:56 packetfence packetfence_httpd.aaa[10168]: httpd.aaa(1383) 
>> WARN: [mac:[undef]] Use of uninitialized value $radius_return in numeric eq 
>> (==) at /usr/local/pf/lib/pf/radius/rest.pm line 53.
>> (pf::radius::rest::format_response)
>> Nov 6 16:24:56 packetfence packetfence_httpd.aaa[10168]: httpd.aaa(1383) 
>> WARN: [mac:[undef]] Use of uninitialized value $radius_return in numeric eq 
>> (==) at /usr/local/pf/lib/pf/radius/rest.pm line 53.
>> (pf::radius::rest::format_response)
>> Nov 6 16:24:56 packetfence packetfence_httpd.aaa[10168]: httpd.aaa(1383) 
>> WARN: [mac:[undef]] Use of uninitialized value $radius_return in numeric eq 
>> (==) at /usr/local/pf/lib/pf/radius/rest.pm line 53.
>> (pf::radius::rest::format_response)
>> Nov 6 16:24:56 packetfence httpd_aaa[1462]: 127.0.0.1 - - 
>> [06/Nov/2021:17:24:56 +0100] "POST //radius/rest/authorize HTTP/1.1" 401 205 
>> 2239 3095 "-" "FreeRADIUS 3.0.25" "127.0.0.1:7070"
>>  
>> _______________________________________________
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>> PacketFence-users@lists.sourceforge.net 
>> <mailto:PacketFence-users@lists.sourceforge.net>
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>>  
>> <https://urldefense.com/v3/__https:/lists.sourceforge.net/lists/listinfo/packetfence-users__;!!GjvTz_vk!EflhieWszggxRu7zqZwlCInSbD2AUdRnSdSxaF0z1g7tPBiiLBMfjwOVSpeyQ1yf$>
>>  
> 
>  

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