Hello John,

Do you have a custom Rsyslog configuration on your PF server? Are you 
forwarding logs to a SYSLOG server?

That’s the PacketFence config for rsyslog:

https://github.com/inverse-inc/packetfence/blob/devel/conf/rsyslog.conf.tt.example
 
<https://github.com/inverse-inc/packetfence/blob/devel/conf/rsyslog.conf.tt.example>

Thanks,

Ludovic Zammit
Product Support Engineer Principal

Cell: +1.613.670.8432
Akamai Technologies - Inverse
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Cambridge, MA 02142
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> On Nov 10, 2021, at 9:57 AM, John Gammon via PacketFence-users 
> <packetfence-users@lists.sourceforge.net> wrote:
> 
> I am refreshing my installation of PF on our server.  When I do so, I am 
> getting the following error in the installation process for intial turn up of 
> PF...
> 
> Restarting rsyslog
> Job for rsyslog.service failed because the control process exited with error 
> code.
> See "systemctl status rsyslog.service" and "journalctl -xe" for details.
> dpkg: error processing package packetfence (--configure):
>  installed packetfence package post-installation script subprocess returned 
> error exit status 1
> Setting up perlmagick (8:6.9.11.60+dfsg-1.3) ...
> Processing triggers for libc-bin (2.31-13+deb11u2) ...
> Processing triggers for rsyslog (8.2102.0-2) ...
> Processing triggers for man-db (2.9.4-2) ...
> Processing triggers for dbus (1.12.20-2) ...
> Processing triggers for fontconfig (2.13.1-4.2) ...
> Errors were encountered while processing:
>  packetfence
> E: Sub-process /usr/bin/dpkg returned an error code (1)
> 
> The error is ambiguous in description.  I am looking in the logs for 
> installation information and errors, but am unsuccessful to point.  Where may 
> I obtain more detail of the install processes and error codes?
> 
> Thanks,
> 
> John 
> 
> John Gammon
> Network Engineer
> Forked Deer Electric Cooperative, Inc./Forked Deer Connect, LLC.
> Halls, TN  38040
> email:  john.gam...@forkeddeer.com <mailto:john.gam...@forkeddeer.com>
> 
> John Gammon
> Network Engineer
> Office   731-903-4282
> john.gam...@forkeddeer.com <mailto: john.gam...@forkeddeer.com>
> 
> 1135 North Church Street
> PO Box 67
> Halls, TN 38040
> www.forkeddeer.com 
> <http://www.forkeddeer.com/>_______________________________________________
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