I think I'm on track to get things reset for the account, but I cannot get the 
QR code to display for enrollment. Anyone got ideas on that question?

Incidentally, I used SQL on the backend like this:

update person set otp = NULL where pid = '<my id>';

to clear out the OTP information on my account. I'm not sure that's the correct 
way to do it, but it seems to have worked.

Chris Gibbs
Information Technology Infrastructure Manager
Campbellsville University

Help desk email: cuithelpd...@campbellsville.edu
Remote support: 
https://campbellsville.beyondtrustcloud.com<https://campbellsville.beyondtrustcloud.com/>

From: Gibbs, Christopher via PacketFence-users 
<packetfence-users@lists.sourceforge.net>
Sent: Wednesday, August 3, 2022 4:27 PM
To: packetfence-users@lists.sourceforge.net
Cc: Gibbs, Christopher <cmgi...@campbellsville.edu>
Subject: [PacketFence-users] Removing TOTP entry

I'm working on getting TOTP MFA working on my system for CLI logins, and I'm 
just about there - but I need to remove the TOTP enrollment for a user, and 
cannot figure out how.

Anyone got an idea how to do this? I'm guessing it's a change to a row in the 
database that I cannot see in the web management interface.

Chris Gibbs
Information Technology Infrastructure Manager
Campbellsville University

Help desk email: cuithelpd...@campbellsville.edu
Remote support: 
https://campbellsville.beyondtrustcloud.com<https://campbellsville.beyondtrustcloud.com/>

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