Hi Ludovic,
I deleted the user via the UI.
I have checked the person table and the account is not in there.
What’s even more strange is I tried to create a user that has NEVER existed and
I still get the same error that the account already exists.
Keith Nelson | WCG
Director, Solutions Engineering
From: Zammit, Ludovic <luza...@akamai.com>
Date: Tuesday, May 13, 2025 at 1:19 PM
To: packetfence-users@lists.sourceforge.net
<packetfence-users@lists.sourceforge.net>
Cc: Keith Nelson <knel...@wcgclinical.com>
Subject: Re: [PacketFence-users] Can't recreate user.
Hello Keith,
It was remove from the database using mysql command or from the PF web UI ?
Can you check if you have your account entry into the person table ?
mysql -u $(perl -I/usr/local/pf/lib_perl/lib/perl5 -I/usr/local/pf/lib -Mpf::db
-e 'print $pf::db::DB_Config->{user}') -p$(perl
-I/usr/local/pf/lib_perl/lib/perl5 -I/usr/local/pf/lib -Mpf::db -e 'print
$pf::db::DB_Config->{pass}') -h $(perl -I/usr/local/pf/lib_perl/lib/perl5
-I/usr/local/pf/lib -Mpf::db -e 'print $pf::db::DB_Config->{host}') pf -e
"select * from person\G”
Thanks,
Ludovic Zammit
Product Support Engineer Principal Lead
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On May 12, 2025, at 10:40 AM, Keith Nelson via PacketFence-users
<packetfence-users@lists.sourceforge.net> wrote:
This Message Is From an External Sender
This message came from outside your organization.
I had a user in the database that was deleted.
When I attempt to recreate the user I get an error saying it already exists.
However, the user is not displayed in the UI nor is it in the person or
password tables within the database.
This user was originally created dynamically via SAML.
The account will be recreated via SAML login but any changes I try to make to
it don’t stick such as setting an Access Level
Packetfence version is 14.1
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