Hello Renato,

The issue must be related to the encryption of passwords.

You can edit the crypto password in the config and put it back in clear, 
configreload hard and restart all services.

Thanks,

Ludovic Zammit
Product Support Engineer Principal Lead

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Akamai Technologies - Inverse
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> On Jun 18, 2025, at 11:55 AM, Renato Pereira via PacketFence-users 
> <packetfence-users@lists.sourceforge.net> wrote:
> 
> This Message Is From an External Sender
> This message came from outside your organization.
> Hello all,
> 
> I've configured a new packetfence cluster with 3 nodes, and setup AD 
> integration ( with the same configuration I've in the other environment 13.2 
> than is a cluste as well).
> 
> On the environment with 13.2 all time when I refresh active directory domain 
> page all time show the status green, however on 14.1 version when I do the 
> same test the join status show sometime the error below:
> 
> The SAM database on the Windows Server does not have a computer account for 
> this workstation trust relationship.
> 
> I checked if packetfence created 3 machine account and were created, I 
> checked the domain.conf file and I able to see the configuration to 3 server 
> as hostname + domain identifier
> 
> How can I fix this issue?
> 
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