Dear Jason, How can we create a local account in the Packet fence ??
Best Regards Hiba Sabah From: Jason Maxfield via PacketFence-users <packetfence-users@lists.sourceforge.net> Sent: Wednesday, July 9, 2025 11:56 PM To: packetfence-users@lists.sourceforge.net Cc: Jason Maxfield <thejasonmaxfi...@gmail.com> Subject: [PacketFence-users] Error in Ruckus SmartZone deauth PF version: 14.1 SmartZone version: 6.1.2 I can't figure out why PF isn't sending the deauth to SmartZone. Here is the log during a successful authentication: 2025-07-09T09:57:40.411141-07:00 packetfence httpd.portal-docker-wrapper[3640743]: httpd.portal(16) INFO: [mac:b6:28:df:72:70:17] User test has authenticated on the portal. (captiveportal::PacketFence::DynamicRouting::Module::_username_set) 2025-07-09T09:57:40.422941-07:00 packetfence httpd.portal-docker-wrapper[3640743]: httpd.portal(16) INFO: [mac:b6:28:df:72:70:17] security_event 1300003 force-closed for b6:28:df:72:70:17 (pf::security_event::security_event_force_close) 2025-07-09T09:57:40.427742-07:00 packetfence httpd.portal-docker-wrapper[3640743]: httpd.portal(16) INFO: [mac:b6:28:df:72:70:17] Instantiate profile Wireless (pf::Connection::ProfileFactory::_from_profile) 2025-07-09T09:57:40.557972-07:00 packetfence httpd.portal-docker-wrapper[3640743]: httpd.portal(14) INFO: [mac:b6:28:df:72:70:17] Instantiate profile Wireless (pf::Connection::ProfileFactory::_from_profile) 2025-07-09T09:57:40.558489-07:00 packetfence httpd.portal-docker-wrapper[3640743]: httpd.portal(14) WARN: [mac:b6:28:df:72:70:17] locale from the URL is not supported (captiveportal::PacketFence::Controller::Root::getLanguages) 2025-07-09T09:57:40.569495-07:00 packetfence httpd.portal-docker-wrapper[3640743]: httpd.portal(14) INFO: [mac:b6:28:df:72:70:17] Releasing device (captiveportal::PacketFence::DynamicRouting::Module::Root::release) 2025-07-09T09:57:40.581710-07:00 packetfence httpd.portal-docker-wrapper[3640743]: httpd.portal(14) INFO: [mac:b6:28:df:72:70:17] re-evaluating access (manage_register called) (pf::enforcement::reevaluate_access) 2025-07-09T09:57:40.592158-07:00 packetfence httpd.portal-docker-wrapper[3640743]: httpd.portal(14) INFO: [mac:b6:28:df:72:70:17] Instantiate profile Wireless (pf::Connection::ProfileFactory::_from_profile) 2025-07-09T09:57:40.592478-07:00 packetfence httpd.portal-docker-wrapper[3640743]: httpd.portal(14) INFO: [mac:b6:28:df:72:70:17] VLAN reassignment is forced. (pf::enforcement::_should_we_reassign_vlan) 2025-07-09T09:57:40.592478-07:00 packetfence httpd.portal-docker-wrapper[3640743]: httpd.portal(14) INFO: [mac:b6:28:df:72:70:17] switch port is (172.17.1.6) ifIndex 0connection type: WiFi MAC Auth (pf::enforcement::_vlan_reevaluation) 2025-07-09T09:57:41.712067-07:00 packetfence pfqueue-backend[3698633]: pfqueue(3698633) INFO: [mac:b6:28:df:72:70:17] [b6:28:df:72:70:17] DesAssociating mac on switch (172.17.1.6) (pf::api::desAssociate) 2025-07-09T09:57:41.716073-07:00 packetfence pfqueue-backend[3698633]: pfqueue(3698633) ERROR: [mac:b6:28:df:72:70:17] Error handling desAssociate : must specify key at /usr/local/pf/lib/pf/accounting.pm<https://urldefense.com/v3/__http:/accounting.pm/__;!!HsndRLdUidIQBLM!kDRsp2HmN2lraeF2Ee3NJpEylKhdtsMceK0RtYWEj32YvK2_dvo-cy1jBML7dlabPNM4oWDVVPDz6UoS2nNZq3-c1-cRqZ_WV7DW5m8$> line 262. As you can see something is getting hung when trying to get the session from accounting. The line in question leads me to believe it's not sending the MAC properly? if(my $entry = pf::accounting->cache->get($mac)){ Here is my switches.conf: [172.17.1.6] FacultyVlan=1 group=Wireless radiusSecret=PF_ENC[data:xxxx,tag:xxxx,iv:xxxx,ad:] defaultVlan=1 [group Wireless] description=Wireless Controllers isolationVlan=107 defaultVlan=3 registrationVlan=105 type=Ruckus::SmartZone I've tried clearing accounting cache: pmcmd cache accounting clear
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