Thank you, Bob. It works. It wasn't working because I released the power button too soon (before the message comes out). Elizabeth Chang ISSI Consulting Group [EMAIL PROTECTED] -----Original Message----- From: Bob Petersen [mailto:[EMAIL PROTECTED]] Sent: Tuesday, November 09, 1999 10:49 AM To: '[EMAIL PROTECTED]' Subject: Help resetting Palm V Hi. I saw your post, and I had a similar problem recently. The hard reset should work, if you continue holding the power button after resetting it. When you let go, you should get a "do you want to clear data?" question. BUT... there are times when this doesn't work as planned. Thus, the last resort is to let the battery die (if it wasn't a Palm V you just take the batteries out for 5 minutes or so) by leaving it on, and it will be guaranteed to clear the memory and be back to factory settings. Good luck, bob ps: I remember you from the Palm training class mailing list. I actually missed the classes, but I saw you on the list. Did you feel that the class was worthwhile? I may still take it, but I'm not sure. -- Bob Petersen [EMAIL PROTECTED] -----Original Message----- From: Elizabeth Chang [mailto:[EMAIL PROTECTED]] Sent: Monday, November 08, 1999 9:14 AM To: [EMAIL PROTECTED] Subject: Help - Palm Device Reset/Hard Reset Hi all, Can someone help me reset my Palm device (Palm V). I tried both soft reset and hard reset (hold down power and press reset, release power and then release reset). No matter what I did, the Palm Computing Platform screen is always there. Elizabeth Chang ISSI Consulting Group [EMAIL PROTECTED]
